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Customer Ratings & Reviews

Model:
MXP63LL/A
SKU:
12078326
$119.99
Save $10
The comparable value is $129.99

Customer reviews

Rating 4.7 out of 5 stars with 10047 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the product's excellent sound quality, long battery life, and comfortable, secure fit. They also praise its simple and fast connectivity, portability, and refined design. However, some users are disappointed by the low volume and the absence of the previous tap feature for button functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 483 Showing 9,641-9,660 of 10,047 reviews
  • Rated 2 out of 5 stars

    Samsung is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned these for the samsung buds pro2. They just didn't feel right in your ears and ultimately doesn't sound as good either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of static has started and now i cant hear anything out if them ive only had tnem for two weeks

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not last long and it’s very annoying because it drops very easily to the point I need to charge the case and can’t use the AirPods

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible sound I’m totally disappointed i’m actually surprised the Apple make discount products with that type of quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    okay sound but problematic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so weird because they seem new but they sometimes sound like they are exploding in my ears. like they make weird exploding sounds and then other times they work okay. I am waiting to get a deal directly from apple. Overall, i have been unlcuky with these!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones I bought are defective. I’m not able to switch anything while using the headphones such as even using Siri or tapping to end a call or tapping to change music or

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality for being “4th” gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality headphones first impression out the box was the cheap feeling of the case considering I “upgraded” from 2nd gen is just disappointing. Apple just tries to cut as many corners as possible now.(and why did they think it was a good idea to squeeze the earbuds instead of how it used to be touch)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TERRIBLE!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airpods case stopped working & now the airpods won’t charge, I got them Dec. 24th and it stopped working mid January.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like that they don’t have the ear tips bc it falls out of your ear easily. And there really is no cool functions to this. Don’t recommend. Get the pros

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not My Favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit inside your ear is very uncomfortable and they are not always clear.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sometimes has a static noise out of nowhere ….. a little too big for my ears

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son for his birthday and one of the AirPods is already not charging.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned due to poor performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some older AirPods and wanted to buy new ones, but these were really bad. After charging them, I started listening to music and the battery dropped from 100% to 89%, and then it went down by 1-2% for each song I listened to. The next day, I went back and returned them. I'm not sure if they were defective, but I ended up sticking with my old ones instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds distorted. The original AirPods were way better sounding and functionally. These are pretty trash. I’d probably use these for a younger child, but not at that price point

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My order was never delivered. Fed ex reports that they lost it and I am having a hard time getting in touch with someone at Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods, I like a refund

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EarPods were large for the inner ear and they didn’t stay in. I’m not happy with them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Try out with someone else before buying

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate these new airpods. Airpods 1 and Airpods 2 are much better than this one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had all apple air pods and I don't care for these, they fall out my ears constantly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    doesnt fit and painfuk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesnt fit me properly though the product is good . The extension to fit ears peoperly with the other available products in the market should be adopted by apple.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best I had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t fit good in my ears and fall down very often

    No, I would not recommend this to a friend