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Customer Ratings & Reviews

Your price for this item is $157.99
The comparable value price is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 5053 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 5,053 reviews
  • Rated 5 out of 5 stars

    Air pod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience was excellent with best buy. Staff & their service too good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These would be the 2nd pair in just a month. The first pair was from Amazon which stopped working then I went to Best Buy. They work great what I need it for but there are some drawbacks. The sound tends to fade out or not work on texting, alerts, and notifications. From time to time I will get a loud distortion sound either from calling, notification etc. Other than those things it’s fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    4th set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance as expected! Wanted to experience the noise reduction feature. No complaints so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product with reward certificates and ultimately returned them because the "Pro's" feel better. At time of return I specifically asked if the rewards would be returned because if not I would keep the product, as they could not do an exchange in the store at the time as they were out of stock so they recommended I order online. They also assured me that the rewards would be credited back typically in 48 hours. After several days of no credit I called the 800 # and was told by a representative that the $100 certificate could not be reissued and if I needed to argue the matter I would have to go back to the store to litigate the matter with them. I requested to speak with a supervisor who never called until I called back again two days later only to be told the same thing. As a long time customer who has spent literally thousands of dollars at BestBuy, the customer service here is extremely disappointing. In the event another supervisor can inject some logic in this situation I'll reference the supervisor "Brian" and case #363473603. As a long time customer who would refer friends to the store, this event will make me reconsider my future support of BestBuy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Need better design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple, only issue is they kept falling out of my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to have the new AirPods. I can always find them when I sit them down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I bought, I have 4 children and people can't hear my children's noises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, this was for my daughter and she loves her AirPods .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    earphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product with great support of customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had help right away, the staff were helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, nice features. Would recommend to family members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listening is amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so amazing and clearly an amazing deal!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and great staff. These are exactly what I was looking for. Good hands free option!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the AirPods 4 ANC after my AirPods Pro 1st generation were destroyed. The 4’s are great with a couple exceptions. First, after having Pro’s, the 4’s fell really loose. Second, the ANC just doesn’t measure up.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 3 out of 5 stars

    Good dound but falls of easily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but falls off easily; Good sound but falls off easily; Good sound but falls off easily; Good sound but falls off easily; Good sound but falls off easily

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them very much, but they are a little loose for my ears I wish they can make the a little deep otherwise I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EarPods

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Battery isn’t too good 1 EarPods only last 3-4 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPodS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, until they stop working. Life span is one year and a half at most!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item I did purchase a separate charger for convenience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple’s done it again, definitely a worth it upgrade. Main selling point for me is the exterior speaker, so if my airpods are lost in between the couch ill be able to find it.

    I would recommend this to a friend