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Customer Ratings & Reviews

Your price for this item is $156.98
The comparable value price is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 5060 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 5,060 reviews
  • Rated 1 out of 5 stars

    They did not deliver my package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My package was never delivered. I contacted FedEx and they closed the case. They are not giving me any answers. That package was not delivered and now no one is taking responsibility.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought these AirPods, but I am not satisfied with the product. The sound quality is not clear, and the battery does not last as long as expected. The connection also drops sometimes, which makes it difficult to use. For the price, I expected much better performance

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go with the pros 2. Not worth the money for these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Second generation were better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second generation was way better I’m trying to resell them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tiny ear problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept falling out of my ears while I was working out . Bummer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not what i expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasnt real pleased with quality heard a lot background noise so i exchanged them for the AirPods

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air pod pros are better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the AirPods Pro’s better, I don’t like the way they fit my ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok but have to be very careful keep falling out from ear

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise quality is not worth the money they are horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Different headphones not authentic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller sent different headphones and Best Buy said they were not authentic. Refund took place

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience with seller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong item was sent. The behavior of seller was complex. Seller was not willing to return.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall off easily. They are not as comfortable as the Pro

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure they fit your ear.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really stressed me out they easily fall down.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound muffled when on a call, the headphones are very low.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds just not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear them well but uncomfortable in the ear for me

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant hear good and has a lot of going in and out with the sound

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swapped them out for AirPod 2 pros. They hurt my ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it. Buy Gen 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible ! These are worse than the Gen2. I could hear people talking next to me with my volume all the way up. No noise reduction at all !

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little big on my ear but much better than the older gen’s. Whenever I wear it there’s a weird noise coming from the AirPods and I cannot put it on noise cancellation because it is putting pressure on my ears feeling like their going to explode.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Want noise cancellation? Get different headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation isn’t the best. When I switch over to noise cancellation, I can still hear a lot of my surroundings. Not worth the extra $50

    No, I would not recommend this to a friend