Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $156.98
The comparable value price is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 5060 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 5,060 reviews
  • Rated 1 out of 5 stars

    Overall just bad

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the absolute worst experience I have ever had with a piece of “equipment” i had a cheap knock off $5 pair that preformed better than these have the anc is atrocious no matter what i try they wont stay in my ears there is always a “static” sound because it is always either try to “pressurize” for the anc of the speaker is always on to transmit sound through the automatic noise level adjustment is really delayed and if its a loud quick sound majority of the time there is really bad feedback while it is trying to dim the sound i could go on and on there are just way to many problems with theese it’s as if the product was not fully tested before being released or qc is garbage and these are “acceptable” issues its just ridiculous

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason I can't get the noise canceling to work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods 4ta gen

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not very good, they fall off even if you have placed them well in the ear. It's better to opt for the second generation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Order was delivered and very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product because my kids love it and I also love it for my music it provides good quality bass and also it very fast to receive the order here

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Low volume

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left one stop working weeks later hard to charge low volume

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Why wont they fit!?

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the fourth generation air pods and you would think they would have it all figured out. But they do not. These fall out of my ear worse than the pros. The phone calls are terrible on them. I have to take them out just so the other person can understand me. Im taking these back asap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats are better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very disappointedI Buds do not stay in ear. lost one already

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying to connect and pair with multiple devices. ANC barely works. Why get rid of the button on the case? Tempted to return this and get something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bought the lower model that worked really well but kept falling out of my ears so I returned them for this model. After charging for 24 hours they were still dead. Then I changed the charging cable & charged for another 24 hours & they’re still dead so they will be returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not meant for everyone

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them and return them because if you lay on your head with them on you will have connection issues. Then if you have half volume on sound like you are listening to 10 percent volume if you have the volume on your phone 100% up it sound like you have 50%.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ears to big for headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was not loud as i thought and my earphones keep falling out

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh……

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are uncomfortable and fall out. I would not buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not thrilled

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are very small and will fall out your ears. Noise cancellation is not that great sitting beside someone can hear what you’re listening to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst earpods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my EarPods 2 and after going through the review of this one I purchased it and after taking a long time to arrive. The EarPods is making cracking noises, i cant hear the person on the other side of the phone properly. I am so angry at Best buy, am looking at returning it. Overpriced and overhyped.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pro is better than this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My personal opinion- Din’t like it much. I liked AirPods Pro not this one and will not suit for ears and feel like it is falling down.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced for Poor Quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is really bad, hard to be heard and vice versa, my old airpods were better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Opened box item missing parts

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold an open box item to me as new. It was missing the charging cable. I got home before I realized it. I didnt have time to return it because I work on the road.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never get refurbished

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These airpods came with someones name already programed in them. When I tried to pair them to my phone I then was connected to the previous owner. I even got a notification that “Paul” can track my location. I returned ti Best But and the Geek Squad couldnt even help. They said all they could do was refund them. I had to contact apple directly to get them removed feom my apple account.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No more OG earbuds

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds slip out of your ear so easy and I didn’t use theses for a while because they where not connecting 6 months i have to use them and they work but i hate these headphones force to use them everything back then was better. 1st generation December 20, 2016 air pods ❤️❤️❤️

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong AirPods, I ordered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like won’t stay in your ear on their own keep sliding out

    No, I would not recommend this to a friend