Customer Ratings & Reviews

Great product. Battery isn’t too good 1 EarPods only last 3-4 hours

Good, no extraordinary. The sound regular, need more variety.

I had help right away, the staff were helpful and friendly.

Love that they quite down what I’m listening to when I need to respond to someone

Great customer service as alway. Best Buy never let me down when it comes to any purchases i receive.

The rift side stopped charging after a year. Other than that they work great get apple care, this happens every set i purchase.

Arrived quickly and worked perfectly! Just what I needed and easy fast transaction.

Purchased this product with reward certificates and ultimately returned them because the "Pro's" feel better. At time of return I specifically asked if the rewards would be returned because if not I would keep the product, as they could not do an exchange in the store at the time as they were out of stock so they recommended I order online. They also assured me that the rewards would be credited back typically in 48 hours. After several days of no credit I called the 800 # and was told by a representative that the $100 certificate could not be reissued and if I needed to argue the matter I would have to go back to the store to litigate the matter with them. I requested to speak with a supervisor who never called until I called back again two days later only to be told the same thing. As a long time customer who has spent literally thousands of dollars at BestBuy, the customer service here is extremely disappointing. In the event another supervisor can inject some logic in this situation I'll reference the supervisor "Brian" and case #363473603. As a long time customer who would refer friends to the store, this event will make me reconsider my future support of BestBuy

The sound quality and anc were both great. I drive trucks and could talk without any background noise being picked up in very noisy environments. They fell out on two different occasions at the gym once I started to sweat. They also get a little uncomfortable after extended use. Battery life was also not that great compared to other brands I’ve used. But overall I would have kept them if they fit better in my ear and were more comfortable.

I love it! The noise cancellation doesn’t work as well as the first month I got it.

Very good quality would recommend anyone with iPhone to get them

These are great. The Noise Cancelling is amazing. Bought my partner a pair too!

Noise reduction is great for ear buds! Wish I would have purchased sooner!

Nice EarPods with amazing audio quality sound and amazing music

APPLE PRODUCTS ARE THE BEST! BEST INVESTMENT EVER! HIGHLY RECOMMENDED

I got this ones for my son as a birthday gift, he love them!

Great product. I love them. Bought a pair for my wife and myself.

Kinda plain but other than that a good investment for someone who likes sentimental thjngs

I bought these as a gift. She absolutely love them.

The best AirPods are clearly built different—top-tier performance and durability! A true beast in the audio game!