Customer Ratings & Reviews

difficult to stay in ear. doesn't fix in the ears very well

BUYER BEWARE: I just realized the model I received does not have active noise cancellation. The product information— including the serial number— was incorrect on the website. Because I’m past the return window, I was told there’s nothing that can be done. I accept that I should’ve caught this sooner, but I wanted to make others aware.

After the second gen, Apple never managed to get the same comfortable fit.

Hard to connect. I don’t know why. But other than that work fine

Didn’t like these as much as I do the pros . Best Buy was out at the time so I used them for 9 days or so and returned. Lucky when I went back they had the pros and they were on sale !!!

This item has been returned due to the service sucks

Muffled ear pods I had to return them ............

These would never say in my ear comfortably, no matter which device I had in and when or what I was doing. It always hurt and then magically one day one falls out of my ear in my car, apparently somehow bounces out of my car into a parking lot never to be located again.

I have never been more disappointed I was told there’s a new manager an that he was trying to change things an make them better an then wasted 3,000 on a computer that ended up trashed after 5 months Best Buy had it more then I did at that time bought it before Christmas so I had got a good deal on it so when they gave the money back instead of replacing the computer with something comparable I had to put another couple hundred into it. I’m a general Manager and the way I was treated by the new manager was unexceptable period so disappointed.

multiple connectivity issues. have been forced to forget device and reinstall 3 times. when working properly, they are very nice.

I was sent the wrong product. I asked for AirPods 4 was sent the 3, When I went to customer service to rectify the issue I was told to contact the 3rd party seller. They did nothing to correct their issue and have been giving me the run Around.

Kept falling out of my ears while I was working out . Bummer

I liked the feel of the product for the price. What I did not like was the battery life. Ty had to keep switching too often . I went back to my air pod pro.

wasnt real pleased with quality heard a lot background noise so i exchanged them for the AirPods

Go with the pros 2. Not worth the money for these.

The second generation was way better I’m trying to resell them.

Not the best i purchased a pair from BB and not even 3 weeks and one of the airpods is choppy

I like the AirPods Pro’s better, I don’t like the way they fit my ears.

Check the fitting..it does not stay in ear,..very loose..they do nor provide buds with Airpods...

its ok but have to be very careful keep falling out from ear