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Customer Ratings & Reviews

Your price for this item is $169.00
The comparable value price is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 5312 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods 4, highlighting the noise cancellation, overall performance, comfort, and fit. Battery life, audio quality, connectivity, and portability also receive positive feedback. Design is another appreciated aspect. However, some customers mention concerns about volume control and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 5,312 reviews
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for someone, they love them a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated them a 5, but they have a tendency to slip out of my ears when I’m working out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Useless updates

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the product is good and works well. Apple being Apple had to add updates that do not benefit the customers, just them. Got my wife a set and she switches between using them on her phone and her work phone. Only works with one Apple ID…money grab. It is just ear buds, don’t over think it Apple.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    right phone its not work vert well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the right phone was bit working very well. how can i do ???

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're okay but not as loud as secure as I need them to be.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Policy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was fine, but Best Buy was not. Due to competition, prices dropped very quickly and Best Buy refused to price match within this time period, which was just stupid. So I returned it, which will end up costing them more than price matching. That may be my last visit to Best Buy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they had a little more bass. They are ok if you listen to audio with no bass.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great ear buds, just don't fit my ears quite as well as the previous generations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Husband was happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband had been wanting an upgrade what very Christmas Gift.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOPE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to date purchased 3 different models of the Apple AirPods. The sound cannot compare to my old Sony over the ear set. I still feel they will probably fall out if I try to go walking with them. They are fully charged and last night I put them on to watch a movie on my iPad. They kept stopping and the movie stopped with them. I finally was fed up and took them out and watched the movie without them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing fancy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay the same as all the other pairs. Nothing fancy or out of this world!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like as much as original model! Like the tap to advance and start and stop on other airpods

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite their relatively short battery life, I find them enjoyable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still learning product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to learn the product; therefore, I cannot give a true review.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy. They don't pair well, it takes a bit to connect. The noise cancellation is barely noticeable, and they keep falling out of my ears. I wanted to love these, but I am going to stay with the Gen 2 for now until there is an improvement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 2 out of 5 stars

    Sound good but not a good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they sound and minimize outside noise and react when I speak but they do not stay in my ears well at all!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 2 out of 5 stars

    Does not charge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after only 2 weeks with them but I haven’t had the chance to go back and return them since great sound and overall quality in audio, but did stop charging

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There has to be a way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about them except for the fact that they don’t stay in my ears. There has to be a practical way to keep them from falling out of my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a brand-new pair of AirPods 16 days ago and I’m really disappointed with the battery performance. Both earbuds only last about 1.5 hours on a full charge, which is far below the advertised 4–6 hours of listening time. For something that’s supposed to be new, I expected much better. I’ve tried resetting them and making sure they charge properly, but the issue continues. For the price, the quality should be reliable. I feel like I received a defective pair. I’ll be contacting customer service for a replacement.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ANC Magic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know how it works but it does. Wish the fit was just a little better.

    I would recommend this to a friend