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Customer Ratings & Reviews

Your price for this item is $169.00
The comparable value price is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 5314 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods 4, highlighting the noise cancellation, overall performance, comfort, and fit. Battery life, audio quality, connectivity, and portability also receive positive feedback. Design is another appreciated aspect. However, some customers mention concerns about volume control and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 5,314 reviews
  • Rated 1 out of 5 stars

    Bad experience with seller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong item was sent. The behavior of seller was complex. Seller was not willing to return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    The best of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ear buds I have ever owned. Great for the job side blocking out unwanted noises and great for personal use at home when you want to block everyone out and just listen to relaxing pop cast. Comfortable and lightweight are key factors in this product. Thank you Apple for making the all around best earbuds available.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Want noise cancellation? Get different headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation isn’t the best. When I switch over to noise cancellation, I can still hear a lot of my surroundings. Not worth the extra $50

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it. Buy Gen 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible ! These are worse than the Gen2. I could hear people talking next to me with my volume all the way up. No noise reduction at all !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound muffled when on a call, the headphones are very low.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Why wont they fit!?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the fourth generation air pods and you would think they would have it all figured out. But they do not. These fall out of my ear worse than the pros. The phone calls are terrible on them. I have to take them out just so the other person can understand me. Im taking these back asap

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Low volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left one stop working weeks later hard to charge low volume

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying to connect and pair with multiple devices. ANC barely works. Why get rid of the button on the case? Tempted to return this and get something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods 4ta gen

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not very good, they fall off even if you have placed them well in the ear. It's better to opt for the second generation

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not meant for everyone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them and return them because if you lay on your head with them on you will have connection issues. Then if you have half volume on sound like you are listening to 10 percent volume if you have the volume on your phone 100% up it sound like you have 50%.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Order was delivered and very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product because my kids love it and I also love it for my music it provides good quality bass and also it very fast to receive the order here

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason I can't get the noise canceling to work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first bought the lower model that worked really well but kept falling out of my ears so I returned them for this model. After charging for 24 hours they were still dead. Then I changed the charging cable & charged for another 24 hours & they’re still dead so they will be returned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ears to big for headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was not loud as i thought and my earphones keep falling out

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not thrilled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are very small and will fall out your ears. Noise cancellation is not that great sitting beside someone can hear what you’re listening to.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh……

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are uncomfortable and fall out. I would not buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats are better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very disappointedI Buds do not stay in ear. lost one already

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst earpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my EarPods 2 and after going through the review of this one I purchased it and after taking a long time to arrive. The EarPods is making cracking noises, i cant hear the person on the other side of the phone properly. I am so angry at Best buy, am looking at returning it. Overpriced and overhyped.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced for Poor Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is really bad, hard to be heard and vice versa, my old airpods were better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never get refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These airpods came with someones name already programed in them. When I tried to pair them to my phone I then was connected to the previous owner. I even got a notification that “Paul” can track my location. I returned ti Best But and the Geek Squad couldnt even help. They said all they could do was refund them. I had to contact apple directly to get them removed feom my apple account.

    No, I would not recommend this to a friend