Customer Ratings & Reviews

I don't care for this new design. They fall right out of my ears and aren't as comfortable as previous models. They also seem to have sound issues when I'm on the phone. I hear glitches. I'm glad they are still under warranty. I'd recommend sticking to a previous model.

Love my AirPods but the always fall out especially in the gym

Great Experience with the employees assisting on my trade returns and purchase of Airpods

Fast shipping and great quality always a same going on as well get em while they’re cheap

Probably the best earbuds I own. Just don’t like they fall out of my ears a lot of the time.

It is a lovely product and would highly recommend. I like how the volume automatically lowers when I’m speaking to someone nearby

Solid earphones and great price match from best buy

I have purchase these apple i pods they to short when i switch from one to thee other i n my ear i have ti keep turning the volume button up on my phone i like the think it was the 2nd . Generations. I pods i had. Easy to loose that why i have the shorter one. Not happy with these i pods at all but i just kept them cause i’m always talking on my phone like my hands to be free..

Best headphones I wouldn’t know what to do if I didn’t have them

I like the AirPods but not as much as I like BeatsPods. They don’t have that full sound and bass that I like in my music.

I went to buy some earbuds and received hostile treatment. A young woman started treating me poorly the moment she saw me. I told her I wanted to look at some earbuds to purchase, and she took a pair out; however, when I asked her what size they were, she told me she couldn't open the package. I then asked to see a different pair, but she told me she was only allowed to take one item at a time from the display stand. She treated me so rudely that I eventually just told her to hand me any pair at random, and I paid for them. As it turns out, they are too small and weren't what I was looking for. Best Buy really needs to improve its employees' customer service.

Love the AirPods. Only wish I purchased them sooner. I didn't know what to get so I used Best Buy chat. The customer service agent was supremely helpful and it made my choice easy. Best Buy has Best Service.

Another great pair of AirPods from Apple. Several noticeable upgrades from the original AirPods Pro - my favorite is the new volume control slider on the stem. Crystal clear audio and great noise reduction.

It’s Apple another great product I just have a problem with fitting in my ear one day they’re in good the next day or not so I can’t put that on Apple.

Bought for Church youth giveaway. Not sure who got them but they are most likely being enjoyed.

It was Christmas a present for my wife she’s enjoying she’s using every day. Good item to anyone.

I’m super loving it! One of the best AirPods to have.

Very very good item I would highly recommend these for anyone who wants the Pros but doesn’t want to pay the Pro price

Great buy. Quality is good and Im really enjoying it

my mother loved them so much for mother’s day! thank you