Customer Ratings & Reviews

They sound good does cancel noise but they keep falling out also I don’t like the fact that I can sing out loud with out them lowering the volume.

Don't like the fit and sounds like you're taking in a fishbowl. Prefer the old style with the longer stem. Can't tap and double tap when answering and hanging up. Don't recommend

Everything is excellent, air pods quality and friendly employees.

These AirPods are wonderful, my only issue is they will not stay in my ears but I highly recommend them.

I love my AirPods but these are not very comfortable, they do hold a charge though .

Nice Air Pods, not the most user friendly as when you adjust them in your ear sometimes it turns on the mute function. Other than that, I like them.

Good price good quality very good product I love b

Great customer service Easy retrieval Great product

I really want to love this product. My only issue is the left earbud is static. I used it only one time and that’s because the static noise.

AirPods 4th generation are an excellent choice for those seeking premium audio performance and convenience.

I really love buying all my electronic devices in bestbuy they always help you with everything you need

Purchased this product with reward certificates and ultimately returned them because the "Pro's" feel better. At time of return I specifically asked if the rewards would be returned because if not I would keep the product, as they could not do an exchange in the store at the time as they were out of stock so they recommended I order online. They also assured me that the rewards would be credited back typically in 48 hours. After several days of no credit I called the 800 # and was told by a representative that the $100 certificate could not be reissued and if I needed to argue the matter I would have to go back to the store to litigate the matter with them. I requested to speak with a supervisor who never called until I called back again two days later only to be told the same thing. As a long time customer who has spent literally thousands of dollars at BestBuy, the customer service here is extremely disappointing. In the event another supervisor can inject some logic in this situation I'll reference the supervisor "Brian" and case #363473603. As a long time customer who would refer friends to the store, this event will make me reconsider my future support of BestBuy

When I first got them the noise cancellation worked fine and within a week stopped working.

Excellent. Profuct. Good customer. Service and will purchase again

Replaced my old AirPods due to battery life, age, & wanted an upgrade

I like them a lot for the ANC because I use them at the gym and allow me to hit more focused

Not much to say just not really happy .I expect much better over all.

Their just headphones!! Nothing fancy and work as expected for that price tag!!

I don’t know the science behind ANC on these earbuds but it is incredible and worth every penny.

I loved them tbh but didn’t like how they kept coming out of my ears so I exchanged them for airpod pro 2s.