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Customer Ratings & Reviews

$154.11
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Customer reviews

Rating 4.7 out of 5 stars with 6574 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the product's excellent noise cancellation, overall performance, and comfortable fit. They also appreciate its impressive battery life, portability, and reliable connectivity. However, some users note concerns regarding the case's design, lack of volume control, and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 6,574 reviews
  • Rated 4 out of 5 stars

    AirPods 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated them a 5, but they have a tendency to slip out of my ears when I’m working out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Over priced, under performed.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headphones. Paying for the name, not the quality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty good just wish they wouldn’t fall out so easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods 4 active noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fit is a little larger than the older AirPods but overall they are great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overall just bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the absolute worst experience I have ever had with a piece of “equipment” i had a cheap knock off $5 pair that preformed better than these have the anc is atrocious no matter what i try they wont stay in my ears there is always a “static” sound because it is always either try to “pressurize” for the anc of the speaker is always on to transmit sound through the automatic noise level adjustment is really delayed and if its a loud quick sound majority of the time there is really bad feedback while it is trying to dim the sound i could go on and on there are just way to many problems with theese it’s as if the product was not fully tested before being released or qc is garbage and these are “acceptable” issues its just ridiculous

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great ear buds, just don't fit my ears quite as well as the previous generations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lost both money and airpod4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered airpod 4 and couldn’t have it. In my email, i got the picture that showed it was delivered wrong address. I reported to BestBuy but I got the email that replied I unable to get a refund

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they had a little more bass. They are ok if you listen to audio with no bass.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Useless updates

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the product is good and works well. Apple being Apple had to add updates that do not benefit the customers, just them. Got my wife a set and she switches between using them on her phone and her work phone. Only works with one Apple ID…money grab. It is just ear buds, don’t over think it Apple.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPodd just was not for me . They weren’t loud enough and I just did not like them .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good anc, last AirPods I had was the first one that came out, good replacement

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh, defective too soon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them at first but then the second piece for my right ear never gets fully charged. It stays at 8%

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    To big for my ear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound cancellation is perfect. The only problem I have is to keep popping out my ear they don’t fit.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing fancy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay the same as all the other pairs. Nothing fancy or out of this world!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're okay but not as loud as secure as I need them to be.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 2 out of 5 stars

    Bring back old design!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but design of airpods has changed and continually fell out of ear so had to return

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 2 out of 5 stars

    Good headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sound good , rather have 2nd gen with ear plug

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy. They don't pair well, it takes a bit to connect. The noise cancellation is barely noticeable, and they keep falling out of my ears. I wanted to love these, but I am going to stay with the Gen 2 for now until there is an improvement.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Husband was happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband had been wanting an upgrade what very Christmas Gift.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AVOID THIS SCAM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware at third party seller on best buy. It’s a scam. Order status is shipped but never delivered. Seller keep telling they will work with shipping carrier but nothing happens, refused to cancel order and not refund. Seller even told me to return the item and they will refund. I don’t even have the item. Contacted Best buy but they said they can’t do anything because it’s third party sellers, they have no control. What’s a shame on best buy to allow the scam on their system and refused to help customer get money back. Best buy is becoming a huge scam.

    No, I would not recommend this to a friend