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Customer Ratings & Reviews

$154.11
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The comparable value is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 6576 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the product's excellent noise cancellation, overall performance, and comfortable fit. They also appreciate its impressive battery life, portability, and reliable connectivity. However, some users note concerns regarding the case's design, lack of volume control, and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 317 Showing 6,321-6,340 of 6,576 reviews
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Shouldn't be complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    multiple connectivity issues. have been forced to forget device and reinstall 3 times. when working properly, they are very nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall off easily. They are not as comfortable as the Pro

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPod 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the feel of the product for the price. What I did not like was the battery life. Ty had to keep switching too often . I went back to my air pod pro.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds just not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can hear them well but uncomfortable in the ear for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure they fit your ear.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really stressed me out they easily fall down.

    I would recommend this to a friend
  • Cons mentioned:
    Audio quality

    Rated 1 out of 5 stars

    Apple airpods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best i purchased a pair from BB and not even 3 weeks and one of the airpods is choppy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little big on my ear but much better than the older gen’s. Whenever I wear it there’s a weird noise coming from the AirPods and I cannot put it on noise cancellation because it is putting pressure on my ears feeling like their going to explode.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These would never say in my ear comfortably, no matter which device I had in and when or what I was doing. It always hurt and then magically one day one falls out of my ear in my car, apparently somehow bounces out of my car into a parking lot never to be located again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in January.. I don’t overly use them. I charge them once a week & that’s all I need. But now out of no where it won’t charge at all…

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Why wont they fit!?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, the fourth generation air pods and you would think they would have it all figured out. But they do not. These fall out of my ear worse than the pros. The phone calls are terrible on them. I have to take them out just so the other person can understand me. Im taking these back asap

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WRONG PRODUCT SENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent the wrong product. I asked for AirPods 4 was sent the 3, When I went to customer service to rectify the issue I was told to contact the 3rd party seller. They did nothing to correct their issue and have been giving me the run Around.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not meant for everyone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them and return them because if you lay on your head with them on you will have connection issues. Then if you have half volume on sound like you are listening to 10 percent volume if you have the volume on your phone 100% up it sound like you have 50%.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air Pods 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep falling out of my ears and they are not comfortable at all. I would not recommend or buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doesnt stay charged

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont really care for them because they go dead very quickly!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not delivered, still had to pay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were never actually delivered. They were placed outside my apartment building instead of the designated package area inside. When I contacted Best Buy, they essentially said it wasn’t their fault and did not reimbursed. I think that’s the last time I’ll be a customer

    No, I would not recommend this to a friend
  • Cons mentioned:
    Audio quality

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can hardly hear with one in my ears. Don’t like them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Want noise cancellation? Get different headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation isn’t the best. When I switch over to noise cancellation, I can still hear a lot of my surroundings. Not worth the extra $50

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good on sound not good at staying in your ear always falling out

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying to connect and pair with multiple devices. ANC barely works. Why get rid of the button on the case? Tempted to return this and get something else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought these AirPods, but I am not satisfied with the product. The sound quality is not clear, and the battery does not last as long as expected. The connection also drops sometimes, which makes it difficult to use. For the price, I expected much better performance

    No, I would not recommend this to a friend