Customer Ratings & Reviews

Great purchase for my kids, they love the feel of them.

I have to date purchased 3 different models of the Apple AirPods. The sound cannot compare to my old Sony over the ear set. I still feel they will probably fall out if I try to go walking with them. They are fully charged and last night I put them on to watch a movie on my iPad. They kept stopping and the movie stopped with them. I finally was fed up and took them out and watched the movie without them.

Not specific to the item but be very careful about Best Buy return policy. Unlike other sites there is no extension for the Holiday season and is only 14 days. I ordered for pickup. By the time I gave the gift the return window was almost closed. I figured at least 30 days normal (like Apple) and possibly more for the Holidays (like Amazon). I was wrong and stuck with airpods. Can't even get a store credit.

I love everything about them except for the fact that they don’t stay in my ears. There has to be a practical way to keep them from falling out of my ears.

Bestbuy sold this Apple device when it was clearly in someone elses name through Apple. The Geek squad told my son thats just the way it goes with Apple and that we had to try to contact the prior owner of the earbuds to get them reset. This of course is the wrong response from Geeksquad. Returned the earbuds to Bestbuy.

First red flag, this seller has a lot of low reviews. Packaging was not genuine, peel off was glued to the box. Did not came with braided cable, ear tips were scattered and won’t hold on place of packaging. This signs were enough to know it’s a fake. Connected to my phone and the warranty was already there until April 2027. Compared the seller and they told me it’s original. Took it to local best buy to return it and the associate who helped me return was also not sure about it being original.

they do everything as advertise, noise cancelling could be better

I feel like whenever I put them in my ear--they are about to fall out and they are truly uncomfortable :(

This product was faulty. Others were not able to hear me stated I sounded far away or muffled. Tried to return to the store in less than 30 days and was advised I could only receive store credit

Don’t like as much as original model! Like the tap to advance and start and stop on other airpods

These are definitely not as nice as the pro, though that would have been another $80. My significant issue is that they tend to fall out of the ear when running. Next time I am going back to the pro.

Still trying to learn the product; therefore, I cannot give a true review.

Great AirPod and features. A bit big for my ears though

Despite their relatively short battery life, I find them enjoyable.

I just bought a brand-new pair of AirPods 16 days ago and I’m really disappointed with the battery performance. Both earbuds only last about 1.5 hours on a full charge, which is far below the advertised 4–6 hours of listening time. For something that’s supposed to be new, I expected much better. I’ve tried resetting them and making sure they charge properly, but the issue continues. For the price, the quality should be reliable. I feel like I received a defective pair. I’ll be contacting customer service for a replacement.

Well that for this I have bought today, but I do not like the way they feel they come with no concussions or anything. It will fall out of my ears so I had to return it.

Falls out of ears mannnnnnnnnnnnnnnnnnnnnnnnnn nnn

4/10 recommendations for AirPod case I really didn’t liked it

Sound is really bad, hard to be heard and vice versa, my old airpods were better.

Decent Earphones, battery life is garbage but good audio