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Customer reviews

Rating 4.7 out of 5 stars with 6082 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 6,082 reviews
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbud style hurts ear fast, older model style should have continued to run on

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not as loud as I expect especially when the noise cancellation comes on

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not like they used to be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a month and left earpiece not working properly im thankful I got AppleCare+ I use them everyday all day and they can’t seem to connect properly always having to reconnect to phone I don’t know if it has anything to do with me having iPhone 11 but it shouldn’t be that reason I should be able to enjoy new products with an old phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation was not that good as expected. The battery life was also not good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Prefer version 3 over 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like the fit of the hard plastic. Is not snug. Returned and exchanged for version 3.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Right airpod not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right AirPod cuts in and out, randomly gets louder

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not for android p

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe this item is good but is not with a diferent brand, has to be iphone

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    New AirPods

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan of the fit, they’re loose in my ear. But in terms of audio they’re darn good. On par with the pros

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. They don’t fit in the ears and don’t stay 2. I bought the silicone covers to make them fit in the ears but they don’t fit in the charger with silicone covers. I have remove the covers for charging and put them back for the ears. 3. I bought nonsense headache for myself 4. DON’T BUY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lots of static, and poor ear fitting adapters.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things were terrible. The noise cancellation did not work very well at all. They did not fit in my ear, and kept falling out. I tried to use the little rubber boot thingies, that was not good. They kept slipping out of the boots when I took them out of my ear, leaving the boot in my ear. They have a lot of static.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The latest is not the greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the AirPods 3 and they sound so much better than the AirPod 4. These AirPods sound muffled an boomy which makes voice calls simply crappy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps falling out of the ear. It’s an okay product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open boxed airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to hear in one of them and I can’t track them with my phone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cant hear you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but problems with these. I recently had a double check where I purchased them from wondering if I had gotten a fake pair because I was shocked at the problems I’ve had with these since I’ve gotten them. They are poor quality and I was thinking OK maybe user error. Well, it’s not. I just got a grbage pair. The first pairs I had worked great. They were an older model. Apple is overrated overpriced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to stay in ear. doesn't fix in the ears very well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple is crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing this review a little over a year after purchase and I can finally say I am done with apples airpods! The worst product going. Already issues the left pod does not put out much sound any longer. This has happened with all air pods ive ever owned. These lasted the shortest period of time! Steer clear and buy another brand!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Missing Gen2 fit- Awesome tech thou

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the second gen, Apple never managed to get the same comfortable fit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE: I just realized the model I received does not have active noise cancellation. The product information— including the serial number— was incorrect on the website. Because I’m past the return window, I was told there’s nothing that can be done. I accept that I should’ve caught this sooner, but I wanted to make others aware.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like these as much as I do the pros . Best Buy was out at the time so I used them for 9 days or so and returned. Lucky when I went back they had the pros and they were on sale !!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to connect. I don’t know why. But other than that work fine

    I would recommend this to a friend