Customer Ratings & Reviews

My airpods were stolen during delivery, I never got them, so this is a review for best buys customer service not the product: Worst ever call center Worst ever call center, very rude, unprofessional, they hung up on me 3 times when I asked for a supervisor. They will tell you to go to the store to get your problem fixed and when you get there nothing happens. Supervisor told me I would be ble to pick up my order same day and that never happened. I am not exaggerating when I tell you they were very close to get me a heart attack. Don't buy from them because even if there is a 10% chance you would be needing customer support, it is going to be a nightmare.

Not that great and over priced loses connection on Bluetooth

When I got to the store for my pick up the manager and employee informed me the item was picked up when I explained to them it was impossible. I then requested to speak to a many so they can replay the video tape and it did not show me picking the device up , so the clerk gave me another device and didn’t explain what happened or what he was doing once home I found out the clerk made a claim on my device so I can get my device which is right .

Returned - did not fit at all in my ears and there were no additional caps to help with the fitting.

I purchased these to upgrade from my Airpods2 and I was very disappointed. The buds do not come with attachments & would not stay put in my ears.

This is the 3rd pair of Airpods i ordered this month...They keep falling out of my ears and when i try o go into the sauna they shut off from the heat. Whats that About!