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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6076 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods 4, highlighting the noise cancellation, overall performance, comfort, and fit. Battery life, audio quality, connectivity, and portability also receive positive feedback. Design is another appreciated aspect. However, some customers mention concerns about volume control and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 6,076 reviews
  • Rated 1 out of 5 stars

    These are fake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First red flag, this seller has a lot of low reviews. Packaging was not genuine, peel off was glued to the box. Did not came with braided cable, ear tips were scattered and won’t hold on place of packaging. This signs were enough to know it’s a fake. Connected to my phone and the warranty was already there until April 2027. Compared the seller and they told me it’s original. Took it to local best buy to return it and the associate who helped me return was also not sure about it being original.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they do everything as advertise, noise cancelling could be better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Airpods 4 noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like whenever I put them in my ear--they are about to fall out and they are truly uncomfortable :(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like as much as original model! Like the tap to advance and start and stop on other airpods

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    a little disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely not as nice as the pro, though that would have been another $80. My significant issue is that they tend to fall out of the ear when running. Next time I am going back to the pro.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still learning product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to learn the product; therefore, I cannot give a true review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for small ear channels

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AirPod and features. A bit big for my ears though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite their relatively short battery life, I find them enjoyable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a brand-new pair of AirPods 16 days ago and I’m really disappointed with the battery performance. Both earbuds only last about 1.5 hours on a full charge, which is far below the advertised 4–6 hours of listening time. For something that’s supposed to be new, I expected much better. I’ve tried resetting them and making sure they charge properly, but the issue continues. For the price, the quality should be reliable. I feel like I received a defective pair. I’ll be contacting customer service for a replacement.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpro 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well that for this I have bought today, but I do not like the way they feel they come with no concussions or anything. It will fall out of my ears so I had to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No bueno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls out of ears mannnnnnnnnnnnnnnnnnnnnnnnnn nnn

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4/10 recommendations for AirPod case I really didn’t liked it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Audio quality

    Rated 2 out of 5 stars

    Overpriced for Poor Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is really bad, hard to be heard and vice versa, my old airpods were better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air Pods

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Earphones, battery life is garbage but good audio

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life not good enough. They die very quickly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Policy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was fine, but Best Buy was not. Due to competition, prices dropped very quickly and Best Buy refused to price match within this time period, which was just stupid. So I returned it, which will end up costing them more than price matching. That may be my last visit to Best Buy!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything’s great except for the fact that the right earbud always feels like it’s coming loose, and when I touch it to push it further in my ear, it pauses the music. So if I adjust it and the one in my left ear (one after another) it literally changes it from Noise Cancelling to whatever else. So then I’m constantly having to go into settings and turn it back onto Noise Cancelling again. Whenever I’m on a mower or tractor I end up having to do this like 10-20 times. It’s very annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Falls all the time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just falls all the time, forget about the bus, the gym, walking or working, I tried some tricks found on youtube, productos found on amazon, nothing works for me. Sound quality is ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lacked a lot of features i enjoyed from last generation and they would disconnect from really short distance from my phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air pods

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out quite often. They should for the price fit a lot better.

    I would recommend this to a friend