Customer Ratings & Reviews

My son loves them, Best Buy made it easy! Thank you!

Good Value as it was on sale at Best Buy.Good product

They are pretty good but some of the features don’t really work as they should.

Has trouble connecting to your phone and staying connected

Sound is great but design of airpods has changed and continually fell out of ear so had to return

Best ear pods on the market and reasonably priced compared to headphones that are impossible to hide.

Sound is amazing but the noise cancellation feature hurts my ears.

The sound and noise canceling works really great, but the buds are too big for my ear and fall out constantly. I am not very happy with the way that they fit in my ear if I had known before purchasing, I would have not gotten these.

I love these but just recently they are messing up in phone calls but podcasts and books are fine.

Sound is amazing and the noice canceling is good. The microphone is horrible though. No one can understand me on the phone and constant complaints of cutting in and out. I have tried all the suggestions within setting but it is not helping the mic at all.

Great for gift for loved one or as early Christmas ideas.

They’re pretty good just wish they wouldn’t fall out so easy

The shopping experience at Best Buy was flawless — easy ordering and quick pickup. No complaints there. As for the AirPods 4, they’re fine but not a big leap from the first generation in terms of sound quality. The main upgrade seems to be the head-movement feature for picking up or dropping calls, which doesn’t feel worth the extra cost. Overall, good but not exceptional value.

The sound is great, however the airpod keeps falling out of my ears. It is hard to keep it in place

they're too wide and fall out of my ear. I wish the noise cancelation could be turned off when not needed.

They dont fit your ears very tight so moving and working out is an issue.

the fit is a little larger than the older AirPods but overall they are great.

I would have rated them a 5, but they have a tendency to slip out of my ears when I’m working out.

Had to return these because they were not the correct ones for my daughter. They hurt her small ears. Wouldn't recommend if you have smaller ears, go with the older ones.

So the product is good and works well. Apple being Apple had to add updates that do not benefit the customers, just them. Got my wife a set and she switches between using them on her phone and her work phone. Only works with one Apple ID…money grab. It is just ear buds, don’t over think it Apple.