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Customer Ratings & Reviews

$158.00
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Comp. Value: $179.99

Customer reviews

Rating 4.7 out of 5 stars with 5875 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods 4, highlighting the noise cancellation, overall performance, comfort, and fit. Battery life, audio quality, connectivity, and portability also receive positive feedback. Design is another appreciated aspect. However, some customers mention concerns about volume control and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 5,875 reviews
  • Rated 2 out of 5 stars

    Not like they used to be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a month and left earpiece not working properly im thankful I got AppleCare+ I use them everyday all day and they can’t seem to connect properly always having to reconnect to phone I don’t know if it has anything to do with me having iPhone 11 but it shouldn’t be that reason I should be able to enjoy new products with an old phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation was not that good as expected. The battery life was also not good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. They don’t fit in the ears and don’t stay 2. I bought the silicone covers to make them fit in the ears but they don’t fit in the charger with silicone covers. I have remove the covers for charging and put them back for the ears. 3. I bought nonsense headache for myself 4. DON’T BUY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lots of static, and poor ear fitting adapters.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things were terrible. The noise cancellation did not work very well at all. They did not fit in my ear, and kept falling out. I tried to use the little rubber boot thingies, that was not good. They kept slipping out of the boots when I took them out of my ear, leaving the boot in my ear. They have a lot of static.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Right airpod not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right AirPod cuts in and out, randomly gets louder

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not for android p

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe this item is good but is not with a diferent brand, has to be iphone

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    New AirPods

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan of the fit, they’re loose in my ear. But in terms of audio they’re darn good. On par with the pros

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cant hear you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but problems with these. I recently had a double check where I purchased them from wondering if I had gotten a fake pair because I was shocked at the problems I’ve had with these since I’ve gotten them. They are poor quality and I was thinking OK maybe user error. Well, it’s not. I just got a grbage pair. The first pairs I had worked great. They were an older model. Apple is overrated overpriced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps falling out of the ear. It’s an okay product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple is crap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing this review a little over a year after purchase and I can finally say I am done with apples airpods! The worst product going. Already issues the left pod does not put out much sound any longer. This has happened with all air pods ive ever owned. These lasted the shortest period of time! Steer clear and buy another brand!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The latest is not the greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the AirPods 3 and they sound so much better than the AirPod 4. These AirPods sound muffled an boomy which makes voice calls simply crappy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Perfect for communication

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE: I just realized the model I received does not have active noise cancellation. The product information— including the serial number— was incorrect on the website. Because I’m past the return window, I was told there’s nothing that can be done. I accept that I should’ve caught this sooner, but I wanted to make others aware.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to stay in ear. doesn't fix in the ears very well

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Missing Gen2 fit- Awesome tech thou

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the second gen, Apple never managed to get the same comfortable fit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like these as much as I do the pros . Best Buy was out at the time so I used them for 9 days or so and returned. Lucky when I went back they had the pros and they were on sale !!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These would never say in my ear comfortably, no matter which device I had in and when or what I was doing. It always hurt and then magically one day one falls out of my ear in my car, apparently somehow bounces out of my car into a parking lot never to be located again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New manager is WORSE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been more disappointed I was told there’s a new manager an that he was trying to change things an make them better an then wasted 3,000 on a computer that ended up trashed after 5 months Best Buy had it more then I did at that time bought it before Christmas so I had got a good deal on it so when they gave the money back instead of replacing the computer with something comparable I had to put another couple hundred into it. I’m a general Manager and the way I was treated by the new manager was unexceptable period so disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WRONG PRODUCT SENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent the wrong product. I asked for AirPods 4 was sent the 3, When I went to customer service to rectify the issue I was told to contact the 3rd party seller. They did nothing to correct their issue and have been giving me the run Around.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check the fitting..it does not stay in ear,..very loose..they do nor provide buds with Airpods...

    No, I would not recommend this to a friend