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Customer reviews

Rating 4.7 out of 5 stars with 6137 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 6,137 reviews
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best AirPods are clearly built different—top-tier performance and durability! A true beast in the audio game!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEEDED THIS!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVED it!!! I NEEDED this and I'm VERY HAPPY that I got this for me!!! I COULDNT LIVE without it!!! VERY HAPPY!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice EarPods with amazing audio quality sound and amazing music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLE ALL THE WAY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    APPLE PRODUCTS ARE THE BEST! BEST INVESTMENT EVER! HIGHLY RECOMMENDED

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, no extraordinary.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, no extraordinary. The sound regular, need more variety.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The noise cancellation doesn’t work as well as the first month I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this ones for my son as a birthday gift, he love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love them. Bought a pair for my wife and myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Apple AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them the only thing I don’t like is the charge time they run dead and I have to keep switching ears and putting them back in the case

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 1 out of 5 stars

    Not a size replacement for AirPods 2’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good but if you always wore the 2’s and they were comfortable but the pro’s or 3’s were too big then these most likely will be too. I have to return them. My wife and moms are too big too and no other options now with the 2’s discontinued. I’d forget the 2’s were in my ear. These start hurting my ears after about 30 mins. Looks like a lot of people I know can’t wear these. I always thought it was smart of Apple to keep a big and small version. Now there is no smaller option so we all have to look elsewhere. I’ve been a fan of Apple and have bought probably 8 pair of AirPods since they came out. Disappointed Apple dropped the ball on this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a gift. She absolutely love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery conditions and the product is as expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noise canceling with opportunities

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like the noise cancelling feature, allows a lot of noise from external sounds. I don’t like that the volume wasn’t manageable from the AirPods

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product with reward certificates and ultimately returned them because the "Pro's" feel better. At time of return I specifically asked if the rewards would be returned because if not I would keep the product, as they could not do an exchange in the store at the time as they were out of stock so they recommended I order online. They also assured me that the rewards would be credited back typically in 48 hours. After several days of no credit I called the 800 # and was told by a representative that the $100 certificate could not be reissued and if I needed to argue the matter I would have to go back to the store to litigate the matter with them. I requested to speak with a supervisor who never called until I called back again two days later only to be told the same thing. As a long time customer who has spent literally thousands of dollars at BestBuy, the customer service here is extremely disappointing. In the event another supervisor can inject some logic in this situation I'll reference the supervisor "Brian" and case #363473603. As a long time customer who would refer friends to the store, this event will make me reconsider my future support of BestBuy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing price for a great quality item! My daughter LOVES them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still falls out of your ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While still glorious as AirPods are the best on the market for casual listening and active listening, the “custom” design of them still make them fall out of your ears often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Pod Gen-4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new Gen 4 air pods great price! They were a little late for my grandson’s birthday but he was happy when they finally came in!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing special

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda plain but other than that a good investment for someone who likes sentimental thjngs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sons Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son so we could listen to his music at tournaments and at home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was excellent especially since the purchase was done by phone and delivered to another state

    I would recommend this to a friend