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Customer reviews

Rating 4.7 out of 5 stars with 6144 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 6,144 reviews
  • Rated 2 out of 5 stars

    Bad noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a noise when your change to mode and it so loud and uncomfortable, or maybe I got a bad pair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    6 mths...Rught side not wrking

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually don't write reviews but feel this one is warranted...these are my 1st airpods and will be the last. I have had these for 6 mths no issues until now and for some reason the right side keeps disconnecting...cleaed the charge connections ...charged for 2 days straight....reconnect Bluetooth and still having this problem..would have expected a better product for the amount of money spent...apple products nvr again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great headphones. But not for everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason why I give it soo low is because they didn’t fit well for my ears. They keep falling out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No more OG earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds slip out of your ear so easy and I didn’t use theses for a while because they where not connecting 6 months i have to use them and they work but i hate these headphones force to use them everything back then was better. 1st generation December 20, 2016 air pods ❤️❤️❤️

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Different headphones not authentic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller sent different headphones and Best Buy said they were not authentic. Refund took place

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible soun battery isn’t good and customer service was terrible

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need instructions on how to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply cannot figure out how they work. Instructions are obtuse and impossible to follow and I have given up. For me, this has been a worthless purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order the AirPod 4’s for my guy & we didn’t realize until last night that they weren’t the 4’s. He lives in Oregon & I live in Washington he didn’t want me to open it, he wanted to open them first. He was in prison for 15 years so he didn’t know the difference between the AirPods.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are to low I can barley hear on them I don’t like them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    iPod pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product doesn’t stay in ear. Battery life is terrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Order was delivered and very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product because my kids love it and I also love it for my music it provides good quality bass and also it very fast to receive the order here

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation, Portability

    Rated 5 out of 5 stars

    The best of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ear buds I have ever owned. Great for the job side blocking out unwanted noises and great for personal use at home when you want to block everyone out and just listen to relaxing pop cast. Comfortable and lightweight are key factors in this product. Thank you Apple for making the all around best earbuds available.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience with seller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong item was sent. The behavior of seller was complex. Seller was not willing to return.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They are good but very uncomfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but very uncomfortable But if it fits your ear of the I recommend much cheaper and it is practically the same as the pro 2

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods 4ta gen

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not very good, they fall off even if you have placed them well in the ear. It's better to opt for the second generation

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 1 out of 5 stars

    AirPods Pro 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too long easily fall out of ear sound quality good on music not to much on calls

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the features on the old ones better. The old ones were much comfortable to wear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise quality is not worth the money they are horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air pod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pod dying too fast soon I as I started using it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear discomfort

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Causes ear pain as side of AirPods dig into ear of both ear causing discomfort

    No, I would not recommend this to a friend