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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6495 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the product's excellent noise cancellation, which many describe as perfect. They also highly value its long-lasting battery life, comfortable fit, and strong overall performance. Additionally, the product's appealing design has been well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 6,495 reviews
  • Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay, but the fall out of my ears very very easily

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not charge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after only 2 weeks with them but I haven’t had the chance to go back and return them since great sound and overall quality in audio, but did stop charging

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Kids friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my kids, they love the feel of them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ear pods don’t stay in my ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like them to much because they won’t stay in my ears so the calls keep going from the ear pods to the iPhone. I have to keep pushing them back in my ears and making sure I haven’t lost one from falling out of my ear.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they do everything as advertise, noise cancelling could be better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont fit ears very eell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont fit your ears very tight so moving and working out is an issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good gift for runner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gift for loved one or as early Christmas ideas.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound good but not a good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they sound and minimize outside noise and react when I speak but they do not stay in my ears well at all!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There has to be a way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about them except for the fact that they don’t stay in my ears. There has to be a practical way to keep them from falling out of my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPod 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods did not even last me long. They had stopped working and can not even use them like I want anymore. Too expensive to fix or replace without a protection plan! Definitely would appreciate if Best Buy would replace them at no cost for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    a little disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely not as nice as the pro, though that would have been another $80. My significant issue is that they tend to fall out of the ear when running. Next time I am going back to the pro.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not for small ear channels

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AirPod and features. A bit big for my ears though

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOPE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to date purchased 3 different models of the Apple AirPods. The sound cannot compare to my old Sony over the ear set. I still feel they will probably fall out if I try to go walking with them. They are fully charged and last night I put them on to watch a movie on my iPad. They kept stopping and the movie stopped with them. I finally was fed up and took them out and watched the movie without them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No that well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought they will work better not really connecting and sounds like they are far

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy return policy stinks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a gift two weeks in advance for my wife for her birthday. However the Airpods 4 do not fit for people with small ears/ear canals. Went to return them to the local West Lebanon store and after waiting on hold for 15 minutes, was told that it was too late to return them. No exceptions. I will no longer buy anything directly from BestBuy because their return policy sucks. If they won't take back a gift that did not work out, why would I buy from them directly. They make Amazon look attractive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like as much as original model! Like the tap to advance and start and stop on other airpods

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpro 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well that for this I have bought today, but I do not like the way they feel they come with no concussions or anything. It will fall out of my ears so I had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    These are fake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First red flag, this seller has a lot of low reviews. Packaging was not genuine, peel off was glued to the box. Did not came with braided cable, ear tips were scattered and won’t hold on place of packaging. This signs were enough to know it’s a fake. Connected to my phone and the warranty was already there until April 2027. Compared the seller and they told me it’s original. Took it to local best buy to return it and the associate who helped me return was also not sure about it being original.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still learning product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to learn the product; therefore, I cannot give a true review.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced for Poor Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is really bad, hard to be heard and vice versa, my old airpods were better.

    No, I would not recommend this to a friend