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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6495 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the product's excellent noise cancellation, which many describe as perfect. They also highly value its long-lasting battery life, comfortable fit, and strong overall performance. Additionally, the product's appealing design has been well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 311 Showing 6,201-6,220 of 6,495 reviews
  • Rated 1 out of 5 stars

    Bad Policy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was fine, but Best Buy was not. Due to competition, prices dropped very quickly and Best Buy refused to price match within this time period, which was just stupid. So I returned it, which will end up costing them more than price matching. That may be my last visit to Best Buy!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst AirPods ever!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life awful! Cannot answer calls, disconnects easily… just awful!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was faulty. Others were not able to hear me stated I sounded far away or muffled. Tried to return to the store in less than 30 days and was advised I could only receive store credit

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AirPod is not good and I regret buying it from Best Buy. People kept telling me that they find it difficult to hear me and this is my second AirPod from Best Buy and I regret it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Yeah its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad i guess. Apple kind of sucks in general though.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not like they used to be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a month and left earpiece not working properly im thankful I got AppleCare+ I use them everyday all day and they can’t seem to connect properly always having to reconnect to phone I don’t know if it has anything to do with me having iPhone 11 but it shouldn’t be that reason I should be able to enjoy new products with an old phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not as loud as I expect especially when the noise cancellation comes on

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4/10 recommendations for AirPod case I really didn’t liked it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation was not that good as expected. The battery life was also not good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No bueno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls out of ears mannnnnnnnnnnnnnnnnnnnnnnnnn nnn

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    falls out of your ear unless you buy silicone grips from amazon and even then they dont fit well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound muffled when on a call, the headphones are very low.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not for android p

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe this item is good but is not with a diferent brand, has to be iphone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The latest is not the greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the AirPods 3 and they sound so much better than the AirPod 4. These AirPods sound muffled an boomy which makes voice calls simply crappy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Right airpod not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right AirPod cuts in and out, randomly gets louder

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wish they were better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good. Really Hard to keep in ear. They kept falling out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s same as the others maybe these EarPods are refurbished

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps falling out of the ear. It’s an okay product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Falls all the time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just falls all the time, forget about the bus, the gym, walking or working, I tried some tricks found on youtube, productos found on amazon, nothing works for me. Sound quality is ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to stay in ear. doesn't fix in the ears very well

    No, I would not recommend this to a friend