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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6496 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the product's excellent noise cancellation, which many describe as perfect. They also highly value its long-lasting battery life, comfortable fit, and strong overall performance. Additionally, the product's appealing design has been well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 6,496 reviews
  • Rated 1 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought these AirPods, but I am not satisfied with the product. The sound quality is not clear, and the battery does not last as long as expected. The connection also drops sometimes, which makes it difficult to use. For the price, I expected much better performance

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not thrilled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods are very small and will fall out your ears. Noise cancellation is not that great sitting beside someone can hear what you’re listening to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check the fitting..it does not stay in ear,..very loose..they do nor provide buds with Airpods...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    airpods people cant hear me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having issues people cant here me static constanly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Muffled ear pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muffled ear pods I had to return them ............

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has been returned due to the service sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Music/Not for talking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are good for music only. Whenever I’m on the phone, nobody can hear me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant hear good and has a lot of going in and out with the sound

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Low volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left one stop working weeks later hard to charge low volume

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit wright in the ears. when your walking you feel they falling down and if you try to run probably you are gonna lose them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swapped them out for AirPod 2 pros. They hurt my ears

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    In less than a month, there’s already problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed that in just having them for a few weeks, the phones are starting to have issues. Very sad about it, and perhaps it’s best to wait this product out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best everyday earbuds — clean sound and effortless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AirPods 4 are incredible. The sound is crisp and balanced, calls are crystal clear, and the fit is super comfortable for all-day use. Battery life is solid, and pairing with my devices is instant and seamless. Noise handling and spatial audio make everything sound even better. Perfect for workouts, commuting, and daily listening — Apple nailed it again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good ,,,very bad Item, I don’t like it, they have to be put better the details

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They did not deliver my package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My package was never delivered. I contacted FedEx and they closed the case. They are not giving me any answers. That package was not delivered and now no one is taking responsibility.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air pods 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a lot smaller than my old ones. Dont stay in the ear like the old ones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never get refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These airpods came with someones name already programed in them. When I tried to pair them to my phone I then was connected to the previous owner. I even got a notification that “Paul” can track my location. I returned ti Best But and the Geek Squad couldnt even help. They said all they could do was refund them. I had to contact apple directly to get them removed feom my apple account.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh, not for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were not as comfortable as I would’ve hoped, they kept falling out and I just was not satisfied with them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Worth the hype!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple’s latest AirPods Pro (2nd Gen) with USB-C are an absolute game-changer! From the moment I put them in, the improved Active Noise Cancellation (ANC) blew me away—it’s noticeably better than the last version, making background noise almost nonexistent. The Transparency Mode is just as impressive, letting in just the right amount of sound so I can stay aware of my surroundings without taking them out. Sound quality is top-tier, with deeper bass and crisp highs that make everything from music to podcasts sound richer and more immersive. Apple’s Personalized Spatial Audio is a fantastic touch, making it feel like I’m in the middle of a live concert. Battery life is solid—I easily get around 6 hours per charge (with ANC on) and more with the case. Speaking of the case, USB-C charging is super convenient, and the built-in speaker helps me find it if I misplace it. Comfort-wise, they fit perfectly and stay secure, even during workouts or long riding sessions at the barn. They’re sweat- and water-resistant, so I don’t worry about them getting damaged when I’m outside. Overall, I love these AirPods! They feel like a huge upgrade, and if you’re considering them, they’re absolutely worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return perid is very short, want to return item but not allowed, less than 2 weeks is un fair return period

    No, I would not recommend this to a friend