4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 6497 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers love the product's excellent noise cancellation, which many describe as perfect. They also highly value its long-lasting battery life, comfortable fit, and strong overall performance. Additionally, the product's appealing design has been well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 6,497 reviews
  • Rated 1 out of 5 stars

    Battery life

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if its just fualty or the airpods themselves dont have enough battery but it wont last for 2 hour on a whole nights charge

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Consumer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the features on the old ones better. The old ones were much comfortable to wear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it. Buy Gen 2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible ! These are worse than the Gen2. I could hear people talking next to me with my volume all the way up. No noise reduction at all !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work and were linked to other Apple account so I bc point link or use them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning them for 30 days they stopped working correctly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear discomfort

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Causes ear pain as side of AirPods dig into ear of both ear causing discomfort

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Order was delivered and very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product because my kids love it and I also love it for my music it provides good quality bass and also it very fast to receive the order here

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too much trouble on these

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for about 3 weeks they were working fine but then I noticed crackling sounds on the left side which was weird so I went to return them and got new ones but after 1 week of having them they did the same thing I'm not sure if I'm unlucky and get defective pairs but i went back to AirPods Pro's 2nd those are still the best

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Different headphones not authentic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller sent different headphones and Best Buy said they were not authentic. Refund took place

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Airpods 4ta gen

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not very good, they fall off even if you have placed them well in the ear. It's better to opt for the second generation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    EarPod

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t hear from the other end,it makes a noises not clear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bring back the 3 rd generation style ear bud :(

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give negative rating if possible. I don’t know why apply changes the ear piece from the other generations. These are hard ear buds. No soft end like the others. They don’t stay in my ear, don’t seal so noise canceling doesn’t work properly. I wish they would go back to the older style. Unfortunately I’m past the return time so stuck with them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    4th Generation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pop out of my ears. Not a fan. I was looking for the older generation.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ear buds I have ever owned. Great for the job side blocking out unwanted noises and great for personal use at home when you want to block everyone out and just listen to relaxing pop cast. Comfortable and lightweight are key factors in this product. Thank you Apple for making the all around best earbuds available.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Opened box item missing parts

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sold an open box item to me as new. It was missing the charging cable. I got home before I realized it. I didnt have time to return it because I work on the road.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible soun battery isn’t good and customer service was terrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad experience with seller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong item was sent. The behavior of seller was complex. Seller was not willing to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pro is better than this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My personal opinion- Din’t like it much. I liked AirPods Pro not this one and will not suit for ears and feel like it is falling down.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise quality is not worth the money they are horrible

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air pod

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pod dying too fast soon I as I started using it

    No, I would not recommend this to a friend