Customer Ratings & Reviews

Great product, until they stop working. Life span is one year and a half at most!!

Love them. This is my 3rd pair of AirPods and by far these are the best. The MagSafe charging case makes it so much easier to keep them charged.

Good, no extraordinary. The sound regular, need more variety.

I really like my Apple Nike Sport Loop and my AirPods.

Never bought this version of ear buds. Recommended by your employee and really like them. Thanks

Very nice product, nice features. Would recommend to family members

Purchased this product with reward certificates and ultimately returned them because the "Pro's" feel better. At time of return I specifically asked if the rewards would be returned because if not I would keep the product, as they could not do an exchange in the store at the time as they were out of stock so they recommended I order online. They also assured me that the rewards would be credited back typically in 48 hours. After several days of no credit I called the 800 # and was told by a representative that the $100 certificate could not be reissued and if I needed to argue the matter I would have to go back to the store to litigate the matter with them. I requested to speak with a supervisor who never called until I called back again two days later only to be told the same thing. As a long time customer who has spent literally thousands of dollars at BestBuy, the customer service here is extremely disappointing. In the event another supervisor can inject some logic in this situation I'll reference the supervisor "Brian" and case #363473603. As a long time customer who would refer friends to the store, this event will make me reconsider my future support of BestBuy

If you don’t like the AirPods Pro, these headphones are for you! I personally prefer the pros but these are not bad at all.

Love Apple, only issue is they kept falling out of my ears.

Great product. Battery isn’t too good 1 EarPods only last 3-4 hours

I love it! The noise cancellation doesn’t work as well as the first month I got it.

I had help right away, the staff were helpful and friendly.

amazing product with great support of customer service.

Love that they quite down what I’m listening to when I need to respond to someone

Great customer service as alway. Best Buy never let me down when it comes to any purchases i receive.

Arrived quickly and worked perfectly! Just what I needed and easy fast transaction.

Very good quality would recommend anyone with iPhone to get them

They are so amazing and clearly an amazing deal!!!

These are great. The Noise Cancelling is amazing. Bought my partner a pair too!

The sound quality and anc were both great. I drive trucks and could talk without any background noise being picked up in very noisy environments. They fell out on two different occasions at the gym once I started to sweat. They also get a little uncomfortable after extended use. Battery life was also not that great compared to other brands I’ve used. But overall I would have kept them if they fit better in my ear and were more comfortable.