Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$164.80
Save $15.19
Comp. Value: $179.99

Customer reviews

Rating 4.7 out of 5 stars with 5878 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods 4, highlighting the noise cancellation, overall performance, comfort, and fit. Battery life, audio quality, connectivity, and portability also receive positive feedback. Design is another appreciated aspect. However, some customers mention concerns about volume control and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 265 Showing 5,281-5,300 of 5,875 reviews
  • Rated 5 out of 5 stars

    AirPodS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, until they stop working. Life span is one year and a half at most!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great airpods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. This is my 3rd pair of AirPods and by far these are the best. The MagSafe charging case makes it so much easier to keep them charged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, no extraordinary.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, no extraordinary. The sound regular, need more variety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpads

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Apple Nike Sport Loop and my AirPods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never bought this version of ear buds. Recommended by your employee and really like them. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, nice features. Would recommend to family members

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product with reward certificates and ultimately returned them because the "Pro's" feel better. At time of return I specifically asked if the rewards would be returned because if not I would keep the product, as they could not do an exchange in the store at the time as they were out of stock so they recommended I order online. They also assured me that the rewards would be credited back typically in 48 hours. After several days of no credit I called the 800 # and was told by a representative that the $100 certificate could not be reissued and if I needed to argue the matter I would have to go back to the store to litigate the matter with them. I requested to speak with a supervisor who never called until I called back again two days later only to be told the same thing. As a long time customer who has spent literally thousands of dollars at BestBuy, the customer service here is extremely disappointing. In the event another supervisor can inject some logic in this situation I'll reference the supervisor "Brian" and case #363473603. As a long time customer who would refer friends to the store, this event will make me reconsider my future support of BestBuy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t like the AirPods Pro, these headphones are for you! I personally prefer the pros but these are not bad at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need better design.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Apple, only issue is they kept falling out of my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EarPods

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Battery isn’t too good 1 EarPods only last 3-4 hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noise cancellation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The noise cancellation doesn’t work as well as the first month I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had help right away, the staff were helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    earphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product with great support of customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they quite down what I’m listening to when I need to respond to someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service as alway. Best Buy never let me down when it comes to any purchases i receive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly and worked perfectly! Just what I needed and easy fast transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality would recommend anyone with iPhone to get them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Listening is amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so amazing and clearly an amazing deal!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great NC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. The Noise Cancelling is amazing. Bought my partner a pair too!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 2 out of 5 stars

    AirPod 4 ANC

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and anc were both great. I drive trucks and could talk without any background noise being picked up in very noisy environments. They fell out on two different occasions at the gym once I started to sweat. They also get a little uncomfortable after extended use. Battery life was also not that great compared to other brands I’ve used. But overall I would have kept them if they fit better in my ear and were more comfortable.

    I would recommend this to a friend