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Customer Ratings & Reviews

$164.80
Save $15.19
Comp. Value: $179.99

Customer reviews

Rating 4.7 out of 5 stars with 5883 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods 4, highlighting the noise cancellation, overall performance, comfort, and fit. Battery life, audio quality, connectivity, and portability also receive positive feedback. Design is another appreciated aspect. However, some customers mention concerns about volume control and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 279 Showing 5,561-5,580 of 5,883 reviews
  • Rated 3 out of 5 stars

    Not Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy. They don't pair well, it takes a bit to connect. The noise cancellation is barely noticeable, and they keep falling out of my ears. I wanted to love these, but I am going to stay with the Gen 2 for now until there is an improvement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy return policy stinks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a gift two weeks in advance for my wife for her birthday. However the Airpods 4 do not fit for people with small ears/ear canals. Went to return them to the local West Lebanon store and after waiting on hold for 15 minutes, was told that it was too late to return them. No exceptions. I will no longer buy anything directly from BestBuy because their return policy sucks. If they won't take back a gift that did not work out, why would I buy from them directly. They make Amazon look attractive.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Airpods 4 noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like whenever I put them in my ear--they are about to fall out and they are truly uncomfortable :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    These are fake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First red flag, this seller has a lot of low reviews. Packaging was not genuine, peel off was glued to the box. Did not came with braided cable, ear tips were scattered and won’t hold on place of packaging. This signs were enough to know it’s a fake. Connected to my phone and the warranty was already there until April 2027. Compared the seller and they told me it’s original. Took it to local best buy to return it and the associate who helped me return was also not sure about it being original.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ANC Magic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know how it works but it does. Wish the fit was just a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 2 out of 5 stars

    Does not charge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after only 2 weeks with them but I haven’t had the chance to go back and return them since great sound and overall quality in audio, but did stop charging

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as pros

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around good AirPods but the AirPods Pro are better in my opinion.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOPE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to date purchased 3 different models of the Apple AirPods. The sound cannot compare to my old Sony over the ear set. I still feel they will probably fall out if I try to go walking with them. They are fully charged and last night I put them on to watch a movie on my iPad. They kept stopping and the movie stopped with them. I finally was fed up and took them out and watched the movie without them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 2 out of 5 stars

    Sound good but not a good fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they sound and minimize outside noise and react when I speak but they do not stay in my ears well at all!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to buy work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest gen Air Pods work great. Easy to buy at a good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay, but the fall out of my ears very very easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air pods 4 noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These air pods are great ! All the futures are exactly what I need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There has to be a way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about them except for the fact that they don’t stay in my ears. There has to be a practical way to keep them from falling out of my ears.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No bueno

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Falls out of ears mannnnnnnnnnnnnnnnnnnnnnnnnn nnn

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like as much as original model! Like the tap to advance and start and stop on other airpods

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Kids friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my kids, they love the feel of them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4/10 recommendations for AirPod case I really didn’t liked it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they do everything as advertise, noise cancelling could be better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Falls all the time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just falls all the time, forget about the bus, the gym, walking or working, I tried some tricks found on youtube, productos found on amazon, nothing works for me. Sound quality is ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still learning product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to learn the product; therefore, I cannot give a true review.

    I would recommend this to a friend