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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5926 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods 4, highlighting the noise cancellation, overall performance, comfort, and fit. Battery life, audio quality, connectivity, and portability also receive positive feedback. Design is another appreciated aspect. However, some customers mention concerns about volume control and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 5,926 reviews
  • Rated 2 out of 5 stars

    Spend the extra money and get the Pro 2 version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost the pair of Pro 2's that I had. I tried to save some money and get these. Spend the extra money and get the Pro 2 version! So much better. These easily fall out of your ears and the sound quality was not great. I had better saiund quality from a much less expensive pair of JBL ear buds. I ultimately got the Pro 2's again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods 4

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on it is really not too good not as loud I I thought when you make a call you can barely hear what they are saying

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just OK. There seems to be a lot of static when on phone calls. Also, the fit is t the best. One size doesn’t fit all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    right phone its not work vert well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the right phone was bit working very well. how can i do ???

    No, I would not recommend this to a friend
  • Cons mentioned:
    Audio quality

    Rated 1 out of 5 stars

    AirPod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My AirPod is not good and I regret buying it from Best Buy. People kept telling me that they find it difficult to hear me and this is my second AirPod from Best Buy and I regret it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great but they are not fully noise canceling I can still hear background noise.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbud style hurts ear fast, older model style should have continued to run on

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Yeah its ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad i guess. Apple kind of sucks in general though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Kids love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. We did have to take a pair back for exchange due to an issue with the noise canceling feature.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Prefer version 3 over 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like the fit of the hard plastic. Is not snug. Returned and exchanged for version 3.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re not as loud as I expect especially when the noise cancellation comes on

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not like they used to be

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a month and left earpiece not working properly im thankful I got AppleCare+ I use them everyday all day and they can’t seem to connect properly always having to reconnect to phone I don’t know if it has anything to do with me having iPhone 11 but it shouldn’t be that reason I should be able to enjoy new products with an old phone

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation was not that good as expected. The battery life was also not good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. They don’t fit in the ears and don’t stay 2. I bought the silicone covers to make them fit in the ears but they don’t fit in the charger with silicone covers. I have remove the covers for charging and put them back for the ears. 3. I bought nonsense headache for myself 4. DON’T BUY

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Right airpod not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right AirPod cuts in and out, randomly gets louder

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lots of static, and poor ear fitting adapters.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things were terrible. The noise cancellation did not work very well at all. They did not fit in my ear, and kept falling out. I tried to use the little rubber boot thingies, that was not good. They kept slipping out of the boots when I took them out of my ear, leaving the boot in my ear. They have a lot of static.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not for android p

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe this item is good but is not with a diferent brand, has to be iphone

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    New AirPods

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a fan of the fit, they’re loose in my ear. But in terms of audio they’re darn good. On par with the pros

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cant hear you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but problems with these. I recently had a double check where I purchased them from wondering if I had gotten a fake pair because I was shocked at the problems I’ve had with these since I’ve gotten them. They are poor quality and I was thinking OK maybe user error. Well, it’s not. I just got a grbage pair. The first pairs I had worked great. They were an older model. Apple is overrated overpriced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps falling out of the ear. It’s an okay product.

    No, I would not recommend this to a friend