Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$164.80
Save $15.19
The comparable value is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 5927 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods 4, highlighting the noise cancellation, overall performance, comfort, and fit. Battery life, audio quality, connectivity, and portability also receive positive feedback. Design is another appreciated aspect. However, some customers mention concerns about volume control and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 5,927 reviews
  • Rated 3 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps falling out of the ear. It’s an okay product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The latest is not the greatest

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the AirPods 3 and they sound so much better than the AirPod 4. These AirPods sound muffled an boomy which makes voice calls simply crappy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple is crap

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing this review a little over a year after purchase and I can finally say I am done with apples airpods! The worst product going. Already issues the left pod does not put out much sound any longer. This has happened with all air pods ive ever owned. These lasted the shortest period of time! Steer clear and buy another brand!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BUYER BEWARE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUYER BEWARE: I just realized the model I received does not have active noise cancellation. The product information— including the serial number— was incorrect on the website. Because I’m past the return window, I was told there’s nothing that can be done. I accept that I should’ve caught this sooner, but I wanted to make others aware.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    difficult to stay in ear. doesn't fix in the ears very well

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Missing Gen2 fit- Awesome tech thou

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the second gen, Apple never managed to get the same comfortable fit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as pros

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like these as much as I do the pros . Best Buy was out at the time so I used them for 9 days or so and returned. Lucky when I went back they had the pros and they were on sale !!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These would never say in my ear comfortably, no matter which device I had in and when or what I was doing. It always hurt and then magically one day one falls out of my ear in my car, apparently somehow bounces out of my car into a parking lot never to be located again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New manager is WORSE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been more disappointed I was told there’s a new manager an that he was trying to change things an make them better an then wasted 3,000 on a computer that ended up trashed after 5 months Best Buy had it more then I did at that time bought it before Christmas so I had got a good deal on it so when they gave the money back instead of replacing the computer with something comparable I had to put another couple hundred into it. I’m a general Manager and the way I was treated by the new manager was unexceptable period so disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WRONG PRODUCT SENT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sent the wrong product. I asked for AirPods 4 was sent the 3, When I went to customer service to rectify the issue I was told to contact the 3rd party seller. They did nothing to correct their issue and have been giving me the run Around.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Shouldn't be complicated

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    multiple connectivity issues. have been forced to forget device and reinstall 3 times. when working properly, they are very nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check the fitting..it does not stay in ear,..very loose..they do nor provide buds with Airpods...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPod 4

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the feel of the product for the price. What I did not like was the battery life. Ty had to keep switching too often . I went back to my air pod pro.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go with the pros 2. Not worth the money for these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tiny ear problems

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept falling out of my ears while I was working out . Bummer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not what i expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasnt real pleased with quality heard a lot background noise so i exchanged them for the AirPods

    No, I would not recommend this to a friend
  • Cons mentioned:
    Audio quality

    Rated 1 out of 5 stars

    Apple airpods

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best i purchased a pair from BB and not even 3 weeks and one of the airpods is choppy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Second generation were better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second generation was way better I’m trying to resell them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air pod pros are better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the AirPods Pro’s better, I don’t like the way they fit my ears.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Doesnt stay charged

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont really care for them because they go dead very quickly!

    No, I would not recommend this to a friend