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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5944 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods 4, highlighting the noise cancellation, overall performance, comfort, and fit. Battery life, audio quality, connectivity, and portability also receive positive feedback. Design is another appreciated aspect. However, some customers mention concerns about volume control and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 5,944 reviews
  • Rated 2 out of 5 stars

    Consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the features on the old ones better. The old ones were much comfortable to wear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason I can't get the noise canceling to work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear discomfort

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Causes ear pain as side of AirPods dig into ear of both ear causing discomfort

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beats are better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very disappointedI Buds do not stay in ear. lost one already

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This design is not for my ears. I had to return them because they would not stay in my ears.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if its just fualty or the airpods themselves dont have enough battery but it wont last for 2 hour on a whole nights charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Bluetooth coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AirPod is not good compared to the previous version due to its low Bluetooth coverage and connectivity.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    4th Generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pop out of my ears. Not a fan. I was looking for the older generation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too much trouble on these

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for about 3 weeks they were working fine but then I noticed crackling sounds on the left side which was weird so I went to return them and got new ones but after 1 week of having them they did the same thing I'm not sure if I'm unlucky and get defective pairs but i went back to AirPods Pro's 2nd those are still the best

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bring back the 3 rd generation style ear bud :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give negative rating if possible. I don’t know why apply changes the ear piece from the other generations. These are hard ear buds. No soft end like the others. They don’t stay in my ear, don’t seal so noise canceling doesn’t work properly. I wish they would go back to the older style. Unfortunately I’m past the return time so stuck with them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong AirPods, I ordered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like won’t stay in your ear on their own keep sliding out

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t stay in ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The to big don’t like how they made there are trash

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY THESE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They suck do not buy these AirPods. I have phone conversations and people complain they can’t hear me all the time spend the extra money and get the AirPod pros 2.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ever with a set of earphones. 1st one garbled the sound. Replacement doesn't connect to my apple watch

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    highly disappointed that theres no charging cable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly disappointed that theres no charging cable that comes with

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some unknown reason the microphone doesn’t work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is that great when you talk you hear yourself talking

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working and best buy also not very helpful as it past return window

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    AirPod 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not comfortable. Had to return them cause they hurt my ears

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working not even a year after purchasing im so disappointed

    No, I would not recommend this to a friend