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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5963 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the AirPods 4, highlighting the noise cancellation, overall performance, comfort, and fit. Battery life, audio quality, connectivity, and portability also receive positive feedback. Design is another appreciated aspect. However, some customers mention concerns about volume control and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 5,963 reviews
  • Rated 5 out of 5 stars

    Great deal !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Bestbuy has great deal ! Specifically apple products !! This AirPod is really great product and great price !! Very Happy !

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    A downgrade from the Pro 2’s. No volume control???

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to replace my old Pro 2’s, and honestly what a downgrade. Firstly, no volume control from the stem. Seriously??? Without it, it’s honestly more trouble than it’s worth, as someone who relies heavily on earbuds on a daily basis in circumstances where I’m not able to bust out my phone every 2 minutes to adjust the volume. It’s so ridiculous that these newest version of AirPods don’t come with that feature, it’s a literal necessity. My other complaints deal with the fact that this version doesn’t have the suction tip, which reduces sound quality and makes it feel like they’re going to fall out at any moment. As a first-time AirPod buyer, sure, they’re fine. But going from the near perfect Pro 2’s to this? Horrendous. Worth shelling out the extra cash for the Pro 2’s, don’t settle for these!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    AirPods 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finally regular airpods get noise cancellation worth the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got them and the work and sound great recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are sooooo good i love them!! I got them today.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 3 out of 5 stars

    Airpod Pro Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t love these airpods. They do not last as long as my airpod pros. I wish i would have just bought more pros, i thought these would be better but they aren’t. Noise cancellation is cool. But for these Airpods last 2-3 hrs, my pros lasted 8-10 hrs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    A Must Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these AirPods. The perfect balance of sleek, comfort and effective!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excelent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent great value for these air pods recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was Great! We Got airpods for my granddaughter!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and accurate.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online. Walked in and out in less than 5 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpods Noise Cancellation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shipping was quick and product was well delivered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Easy quick pick up , at the palm beach lakes location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well yeah you them today because they got released today

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not enough battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't last longer 3 hours. Have to use one at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Really. Pay attention Best Buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these buds for my wife for Valentines Day. I’m sure there are ok as she’s had other Apple products. I’m lucky we actually got them as Best Buy put in the wrong address. The UPS guy knows us so I got them. I checked my account and indeed that is correct. I paid with Pay Pal who has my correct address. If Best Buy is going to be so careless then I’ll just buy from the manufacturer to protect myself. Do better Best Buy. This review is on them, not apple.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I doubt the originality of my purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have reason to believe this wasn’t a good purchase

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for me, ended up returning them for the pro 2’s. They’re good if you don’t like the rubber fitting in your ears

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My airpods were stolen during delivery, I never got them, so this is a review for best buys customer service not the product: Worst ever call center Worst ever call center, very rude, unprofessional, they hung up on me 3 times when I asked for a supervisor. They will tell you to go to the store to get your problem fixed and when you get there nothing happens. Supervisor told me I would be ble to pick up my order same day and that never happened. I am not exaggerating when I tell you they were very close to get me a heart attack. Don't buy from them because even if there is a 10% chance you would be needing customer support, it is going to be a nightmare.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great and over priced loses connection on Bluetooth

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned - did not fit at all in my ears and there were no additional caps to help with the fitting.

    No, I would not recommend this to a friend