Customer Ratings & Reviews

The sound quality is good but if you always wore the 2’s and they were comfortable but the pro’s or 3’s were too big then these most likely will be too. I have to return them. My wife and moms are too big too and no other options now with the 2’s discontinued. I’d forget the 2’s were in my ear. These start hurting my ears after about 30 mins. Looks like a lot of people I know can’t wear these. I always thought it was smart of Apple to keep a big and small version. Now there is no smaller option so we all have to look elsewhere. I’ve been a fan of Apple and have bought probably 8 pair of AirPods since they came out. Disappointed Apple dropped the ball on this one.

Excellent delivery conditions and the product is as expected

I don’t like the noise cancelling feature, allows a lot of noise from external sounds. I don’t like that the volume wasn’t manageable from the AirPods

Purchased this product with reward certificates and ultimately returned them because the "Pro's" feel better. At time of return I specifically asked if the rewards would be returned because if not I would keep the product, as they could not do an exchange in the store at the time as they were out of stock so they recommended I order online. They also assured me that the rewards would be credited back typically in 48 hours. After several days of no credit I called the 800 # and was told by a representative that the $100 certificate could not be reissued and if I needed to argue the matter I would have to go back to the store to litigate the matter with them. I requested to speak with a supervisor who never called until I called back again two days later only to be told the same thing. As a long time customer who has spent literally thousands of dollars at BestBuy, the customer service here is extremely disappointing. In the event another supervisor can inject some logic in this situation I'll reference the supervisor "Brian" and case #363473603. As a long time customer who would refer friends to the store, this event will make me reconsider my future support of BestBuy

Amazing price for a great quality item! My daughter LOVES them

While still glorious as AirPods are the best on the market for casual listening and active listening, the “custom” design of them still make them fall out of your ears often.

Kinda plain but other than that a good investment for someone who likes sentimental thjngs

Brand new Gen 4 air pods great price! They were a little late for my grandson’s birthday but he was happy when they finally came in!

Bought these for my son so we could listen to his music at tournaments and at home

Best AirPods made by far. Great features would highly recommend.

The rift side stopped charging after a year. Other than that they work great get apple care, this happens every set i purchase.

Everything was excellent especially since the purchase was done by phone and delivered to another state

Great product and awesome brand. I highly recommend it.

Very happy with this purchase. It was a gift for my grandson. Delivery was quick and good service

Love them. Get apple care cause my last ones did pop the speaker and to repair was same price as buying new ones

Amazon products, professional employees. #BestPlayToBuy

Good quality air-pods, this generation would recommend.

Representante was nice and helpful help me changing product

I got these for my sister's birthday. So far, she loves them!!

Noise cancelling takes some getting used to. It made me nauseous and dizzy in the beginning. But I love these