Customer Ratings & Reviews

I love these but just recently they are messing up in phone calls but podcasts and books are fine.

Sound is amazing and the noice canceling is good. The microphone is horrible though. No one can understand me on the phone and constant complaints of cutting in and out. I have tried all the suggestions within setting but it is not helping the mic at all.

The sound and noise canceling works really great, but the buds are too big for my ear and fall out constantly. I am not very happy with the way that they fit in my ear if I had known before purchasing, I would have not gotten these.

Any activity they fall out of your ear. It doesn’t matter how far you wedge them in your ears.

Sound is great but design of airpods has changed and continually fell out of ear so had to return

They are okay, not bad, but not Beats for sure. They are just okay

Has trouble connecting to your phone and staying connected

Don’t like them to much because they won’t stay in my ears so the calls keep going from the ear pods to the iPhone. I have to keep pushing them back in my ears and making sure I haven’t lost one from falling out of my ear.

They’re pretty good just wish they wouldn’t fall out so easy

I would have rated them a 5, but they have a tendency to slip out of my ears when I’m working out.

the fit is a little larger than the older AirPods but overall they are great.

So far the absolute worst experience I have ever had with a piece of “equipment” i had a cheap knock off $5 pair that preformed better than these have the anc is atrocious no matter what i try they wont stay in my ears there is always a “static” sound because it is always either try to “pressurize” for the anc of the speaker is always on to transmit sound through the automatic noise level adjustment is really delayed and if its a loud quick sound majority of the time there is really bad feedback while it is trying to dim the sound i could go on and on there are just way to many problems with theese it’s as if the product was not fully tested before being released or qc is garbage and these are “acceptable” issues its just ridiculous

The shopping experience at Best Buy was flawless — easy ordering and quick pickup. No complaints there. As for the AirPods 4, they’re fine but not a big leap from the first generation in terms of sound quality. The main upgrade seems to be the head-movement feature for picking up or dropping calls, which doesn’t feel worth the extra cost. Overall, good but not exceptional value.

So the product is good and works well. Apple being Apple had to add updates that do not benefit the customers, just them. Got my wife a set and she switches between using them on her phone and her work phone. Only works with one Apple ID…money grab. It is just ear buds, don’t over think it Apple.

Overall great ear buds, just don't fit my ears quite as well as the previous generations.

I wish they had a little more bass. They are ok if you listen to audio with no bass.

Had to return these because they were not the correct ones for my daughter. They hurt her small ears. Wouldn't recommend if you have smaller ears, go with the older ones.

They're okay but not as loud as secure as I need them to be.

Great for gift for loved one or as early Christmas ideas.

they're too wide and fall out of my ear. I wish the noise cancelation could be turned off when not needed.