Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$155.99
Save $24
The comparable value is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 6076 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 6,076 reviews
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good anc, last AirPods I had was the first one that came out, good replacement

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont fit ears very eell

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont fit your ears very tight so moving and working out is an issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing fancy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay the same as all the other pairs. Nothing fancy or out of this world!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Husband was happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband had been wanting an upgrade what very Christmas Gift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Happy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy. They don't pair well, it takes a bit to connect. The noise cancellation is barely noticeable, and they keep falling out of my ears. I wanted to love these, but I am going to stay with the Gen 2 for now until there is an improvement.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 1 out of 5 stars

    Bad Fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, however the airpod keeps falling out of my ears. It is hard to keep it in place

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ANC Magic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know how it works but it does. Wish the fit was just a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 2 out of 5 stars

    Does not charge

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after only 2 weeks with them but I haven’t had the chance to go back and return them since great sound and overall quality in audio, but did stop charging

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was faulty. Others were not able to hear me stated I sounded far away or muffled. Tried to return to the store in less than 30 days and was advised I could only receive store credit

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as pros

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around good AirPods but the AirPods Pro are better in my opinion.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    BestBuy return policy stinks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a gift two weeks in advance for my wife for her birthday. However the Airpods 4 do not fit for people with small ears/ear canals. Went to return them to the local West Lebanon store and after waiting on hold for 15 minutes, was told that it was too late to return them. No exceptions. I will no longer buy anything directly from BestBuy because their return policy sucks. If they won't take back a gift that did not work out, why would I buy from them directly. They make Amazon look attractive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to buy work great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The latest gen Air Pods work great. Easy to buy at a good price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay, but the fall out of my ears very very easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air pods 4 noise cancellation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These air pods are great ! All the futures are exactly what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 2 out of 5 stars

    Sound good but not a good fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way they sound and minimize outside noise and react when I speak but they do not stay in my ears well at all!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware of Best Buy Return Policy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not specific to the item but be very careful about Best Buy return policy. Unlike other sites there is no extension for the Holiday season and is only 14 days. I ordered for pickup. By the time I gave the gift the return window was almost closed. I figured at least 30 days normal (like Apple) and possibly more for the Holidays (like Amazon). I was wrong and stuck with airpods. Can't even get a store credit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kids friendly

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my kids, they love the feel of them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOPE!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to date purchased 3 different models of the Apple AirPods. The sound cannot compare to my old Sony over the ear set. I still feel they will probably fall out if I try to go walking with them. They are fully charged and last night I put them on to watch a movie on my iPad. They kept stopping and the movie stopped with them. I finally was fed up and took them out and watched the movie without them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Prior Apple owner not removed from device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy sold this Apple device when it was clearly in someone elses name through Apple. The Geek squad told my son thats just the way it goes with Apple and that we had to try to contact the prior owner of the earbuds to get them reset. This of course is the wrong response from Geeksquad. Returned the earbuds to Bestbuy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    There has to be a way

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about them except for the fact that they don’t stay in my ears. There has to be a practical way to keep them from falling out of my ears.

    No, I would not recommend this to a friend