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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6545 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the product's excellent noise cancellation, overall performance, and comfortable fit. They also appreciate its impressive battery life, portability, and reliable connectivity. However, some users note concerns regarding the case's design, lack of volume control, and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 6,545 reviews
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great upgrade with impressive noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the AirPods 4 with Active Noise Cancellation from Best Buy, and I’m very satisfied with the overall experience. The sound quality is clear and well-balanced, and the Active Noise Cancellation works surprisingly well for everyday use, especially in noisy environments like public transportation or cafes. The fit is comfortable and secure, even during longer listening sessions, and the lightweight design makes them easy to wear all day. Pairing with my Apple devices was seamless, and switching between devices is smooth and convenient. Battery life has also been solid so far, and the charging case is compact and easy to carry. Overall, these AirPods feel like a meaningful upgrade and deliver the premium quality I expect from Apple. I would definitely recommend them to anyone looking for reliable wireless earbuds with effective noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Amazing Upgrade — Perfect for Travel & Live Transl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up the new AirPods 4 before a recent international trip, and they ended up being one of the most useful things I packed. The sound quality is a huge improvement, especially the noise cancellation — it blocked out plane noise way better than I expected. Super comfortable too, even after wearing them for hours. One thing that really surprised me was how well they worked with Apple’s Live Translate feature. I used them during my trip, and it felt almost like having a real-time interpreter. Conversations were much easier, and it made navigating restaurants, tours, and taxis way less stressful. If you travel at all, this feature alone makes these worth it. Battery life was great, the case is compact, and the connection to my iPhone and Mac is instant as always. Overall, AirPods 4 are a fantastic upgrade — great sound, great noise canceling, and actually super helpful in real-world situations when traveling abroad.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Sound Experience – Truly Worth Every Penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Apple AirPods 4 with Active Noise Cancellation from Best Buy on July 16, 2025, and they have completely exceeded my expectations. As someone who uses earbuds daily for work, travel, and workouts, I can confidently say these are the best I’ve owned so far. Sound Quality: The sound is rich, crisp, and well-balanced. The bass is punchy without being overwhelming, and vocals are incredibly clear. Whether I’m listening to music, podcasts, or taking calls, the quality is top-notch. Active Noise Cancellation: The noise cancellation is impressive. It blocks out background noise even in noisy environments like subways or busy cafés. It’s a game-changer for concentration and relaxation. Comfort & Fit: They fit perfectly in my ears and stay in place even during runs. They’re lightweight and comfortable for long hours – I’ve worn them for 4-5 hours without any discomfort. Features & Compatibility: The pairing with my iPhone was instant and seamless. The touch controls are intuitive, and I love the new adaptive transparency mode. It feels like Apple really listened to user feedback with this generation. Battery Life: Excellent battery life! I get almost 6 hours of continuous use, and the case gives multiple charges. The fast charging feature is also a big plus. Conclusion: These AirPods 4 have redefined what wireless earbuds should be. If you’re on the fence, go for it — they are worth every cent. Thank you, Best Buy, for making this amazing product available with great service!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancelling features on these. Super comfortable, doesn’t fall out of ear, seems durable. Easy to connect and battery lasts a long time. I’ve done flights from Hawai’i to east coast and flew using them the whole time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Apple AirPods 4 Review: Comfort and Features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods 3s for a month now, and overall, I’ve had a really positive experience. The sound quality is noticeably clearer compared to the previous versions, with richer bass and more balanced mids and highs. I especially like the spatial audio feature—it makes music and movies feel more immersive. The fit is also better for me compared to the AirPods 2, since the shorter stem and contoured design feel more secure in my ears without being uncomfortable. Battery life has been solid, usually lasting me around 5–6 hours per charge, and the charging case tops them up quickly. I also like how seamlessly they connect to all my Apple devices—the automatic switching between my iPhone and iPad is super convenient. The only downside for me is that they don’t have active noise cancellation like the AirPods Pro. They do block some background sound just from the fit, but if you’re in a really noisy environment, you’ll still hear outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Air pods 4

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple AirPods 4 pleasantly surprised me with their sound quality and comfortable fit. They connect quickly to Apple devices, offer solid battery life, and are perfect for everyday use. A great choice for anyone who values comfort and reliable performance in wireless earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    The New Apple AirPods 4 with Noise Cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods 4 with Active Noise Cancellation (ANC) are a fantastic upgrade for anyone looking for lightweight earbuds with great sound and smart features. Apple finally brought noise cancellation to its regular AirPods line, and it makes a noticeable difference when listening in busy environments like public transit, cafés, or gyms. While the ANC isn’t as strong as the Pro models, it still does a solid job reducing background noise so your music or podcasts come through clearly. Sound quality is impressive for earbuds in this category. The bass is stronger than previous AirPods, the mids are clear, and vocals sound natural. Apple’s Adaptive EQ and Personalized Spatial Audio help make the listening experience feel more immersive and balanced. Another highlight is the comfort and design. The open-fit style means they sit lightly in your ears without silicone tips, which many people find more comfortable for long listening sessions. The new model is also IP54 dust and water resistant, making them great for workouts or daily use. Battery life is solid, offering around 4 hours of listening with ANC on (about 30 hours total with the charging case), and a quick 5-minute charge gives roughly an hour of playback. Overall, the AirPods 4 with ANC are an excellent choice for Apple users who want premium features without paying for the Pro line. They combine strong sound quality, smart Apple ecosystem integration, and useful noise cancellation in a comfortable, everyday design. Pros Good sound quality with improved bass Active Noise Cancellation + Transparency mode Lightweight and comfortable open-ear design Seamless pairing with Apple devices Cons ANC isn’t as strong as AirPods Pro Battery life slightly shorter when ANC is on ✅ Final Verdict: A great pair of everyday wireless earbuds—especially for iPhone users who want noise cancellation without the higher price of the Pro models.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    The best airpods!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my AirPods 4 with Active Noise Cancellation! The sound quality is so clear and balanced — music, podcasts, and calls all sound amazing. The noise cancellation really works and blocks out background noise, which is perfect when I want to focus or just relax. They’re super comfortable to wear for long periods, and the battery life lasts all day for me. Pairing was instant and seamless. I’m extremely satisfied with this purchase and would highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great sound and secure fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these earbuds for about a month, mainly at the gym and for phone calls, and I’m very impressed. They fit comfortably and stay secure during workouts, even with a lot of movement. The sound quality is clear with strong bass, which makes them great for workouts. Call quality has also been excellent and people can hear me clearly with minimal background noise. Battery life is solid, and they pair quickly and connect reliably every time. Overall, these are comfortable, dependable earbuds that perform well for both workouts and everyday calls. I’d definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Overall performance

    Rated 5 out of 5 stars

    Airpods 4 - ANC - Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the airpods 3 and though they still worked, the battery life has been falling off after several years of use so I went for an upgrade. I have never used noise cancelling so was quite blown away by the active noise cancelling feature - it really does block out the ambient noise and let's you focus on what you are playing / hearing! I've been using these now for several weeks and they work completely as advertised. Charges easily, connects effortlessly, great sound quality and I am enjoying the smaller profile earbuds. If you wear any type of headphones / earbuds, these are at least worth strong consideration. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Crystal clear sound and perfect com

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these AirPods! The sound quality is crystal clear with deep bass and balanced mids — perfect for both music and calls. The new shape fits my ears perfectly, super comfortable even after hours of use. Battery life is impressive, and the MagSafe charging case is super convenient. Noise isolation works great for everyday use, and the connection with my iPhone is instant. Definitely one of my favorite Apple products — worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit

    Rated 5 out of 5 stars

    Finally the headphones I’ve been needing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally noice cancelling in a headphone style that fits my ears! I have smaller ears so most earbuds including the Apple AirPod pros are too big for my ears. These fit easily, are comfortable and the battery life is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Noise cancellation

    Rated 5 out of 5 stars

    AirPods 4 with active noise cancellation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods 4 with Active Noise Cancellation are the best budget-friendly AirPods you can get right now. They offer really good noise cancellation that blocks out most everyday sounds, even if it’s not perfect in super loud environments. They also stand out for their fit and comfort. They stay in your ears very well, whether you’re working out or just going through daily activities, and they’re lightweight enough to wear for long periods. The sound quality is clear and balanced, making music, videos, and calls sound great overall. For the price, they deliver a strong performance that feels close to more expensive models.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Great upgrade, ANC actually works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded from the original AirPods and the difference is night and day. The ANC is legit - cuts out BART noise, open office chatter, all of it. Sound quality is noticeably better too, especially for podcasts and calls. Fit is comfortable for long wear (I use them through 2-3 hour work sessions no problem). The case is smaller than the Pros which I appreciate. Battery life has been solid. Only minor gripe: wish the touch controls were slightly more customizable. But overall very happy with the purchase. If you're debating between these and the non-ANC version, spend the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t expecting much at first, but these completely surprised me. The sound is super clear with a really nice bass, and calls come through perfectly. I’ve been using them every day—at home, in the car, even at the gym—and they stay comfortable the whole time. Battery life is solid and lasts longer than I expected, which is a big plus. Setup was quick and easy too. Honestly, for the price and quality, I’d definitely buy them again. I’ve tried other brands before, and these are easily my favorite so far

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️ A Truly Next-Level Listening Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods 4 with Active Noise Cancellation are nothing short of extraordinary. Apple has taken everything we loved about the previous models and elevated it to new heights. From the moment you pop them in, you’re greeted with crystal-clear sound, deeper bass, and an ultra-immersive audio experience that rivals high-end over-ear headphones. The Active Noise Cancellation is outstanding – it effortlessly blocks out everything from crowded cafes to noisy commutes, letting you focus on what matters most: your music, calls, or peace of mind. And with Adaptive Transparency Mode, you get the best of both worlds when you need to stay aware of your surroundings without removing your earbuds. Pairing is lightning fast and seamless across all Apple devices, and the new Personalized Spatial Audio makes every song feel like a private concert. The improved fit and comfort make them perfect for all-day wear, and the battery life keeps up with even the busiest schedules. Apple has truly nailed it with the AirPods 4 – whether you’re a casual listener, a remote worker, or an audiophile, these are the earbuds you’ve been waiting for. Verdict: A must-have upgrade. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    No silicone tips make my ears happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying the AirPods 4 with ANC because I was over wearing earbuds with tips due to irritation and just feeling like my head was clogged. I had AirPods 2 back when and liked how they just sit right in your ear and they worked well for phone calls, music and podcasts. These are more for convenience than sound and they work perfect with my iPhone and Apple Watch so it was a no brainer. Picked them up on a sale and really enjoy them, the Spatial Audio simulates wearing over ear headphones but can make some things sound thin although I prefer since it helps the soundstage sound more open. The ANC works well enough considering these don’t have tips to isolate, I can usually be out and about and with ANC on and my music or podcast going it keeps the outside noises to a minimum, really cool tech feat for Apple. I’d say these are worth picking up if you have a compatible device and they sound decent but audiophiles will need to look elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Mind-blowing ANC for open-ear buds!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about how Active Noise Cancellation would work without silicone ear tips, but Apple really pulled off magic here. They are incredibly comfortable for all-day wear since they don't give you that "plugged" feeling, yet the ANC genuinely blocks out background hums like AC units and traffic noise. The sound quality is crisp, and the new USB-C case is super compact. Best upgrade I've made in a while!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Noise cancellation

    Rated 5 out of 5 stars

    Airpods 4 noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation for the price. Even as an open-box item, the AirPods 4 work like new with clear sound, strong battery life, and a comfortable fit. Easy to connect and use daily. Definitely worth it if you want quality without paying full price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Noise cancellation

    Rated 5 out of 5 stars

    I LOVE MY AIRPODS!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods 4 with Active Noise Cancellation have been a great addition to my everyday routine. They are lightweight, comfortable to wear for long periods, and fit securely. The sound quality is clear and well-balanced, making them enjoyable for music, podcasts, and phone calls.Overall, the AirPods 4 with Active Noise Cancellation offer a comfortable fit, solid sound quality, and dependable performance. They are a convenient and reliable option for everyday listening.

    I would recommend this to a friend