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Customer reviews

Rating 4.7 out of 5 stars with 6132 reviews

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  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 6,132 reviews
  • Rated 3 out of 5 stars

    Beats are better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay, not bad, but not Beats for sure. They are just okay

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty good just wish they wouldn’t fall out so easy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AirPods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has trouble connecting to your phone and staying connected

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated them a 5, but they have a tendency to slip out of my ears when I’m working out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ear pods don’t stay in my ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like them to much because they won’t stay in my ears so the calls keep going from the ear pods to the iPhone. I have to keep pushing them back in my ears and making sure I haven’t lost one from falling out of my ear.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods 4 active noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fit is a little larger than the older AirPods but overall they are great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overall just bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the absolute worst experience I have ever had with a piece of “equipment” i had a cheap knock off $5 pair that preformed better than these have the anc is atrocious no matter what i try they wont stay in my ears there is always a “static” sound because it is always either try to “pressurize” for the anc of the speaker is always on to transmit sound through the automatic noise level adjustment is really delayed and if its a loud quick sound majority of the time there is really bad feedback while it is trying to dim the sound i could go on and on there are just way to many problems with theese it’s as if the product was not fully tested before being released or qc is garbage and these are “acceptable” issues its just ridiculous

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Useless updates

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the product is good and works well. Apple being Apple had to add updates that do not benefit the customers, just them. Got my wife a set and she switches between using them on her phone and her work phone. Only works with one Apple ID…money grab. It is just ear buds, don’t over think it Apple.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great ear buds, just don't fit my ears quite as well as the previous generations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they had a little more bass. They are ok if you listen to audio with no bass.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy is experience 5 stars, AirPods 2 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shopping experience at Best Buy was flawless — easy ordering and quick pickup. No complaints there. As for the AirPods 4, they’re fine but not a big leap from the first generation in terms of sound quality. The main upgrade seems to be the head-movement feature for picking up or dropping calls, which doesn’t feel worth the extra cost. Overall, good but not exceptional value.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're okay but not as loud as secure as I need them to be.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good anc, last AirPods I had was the first one that came out, good replacement

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not for small ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return these because they were not the correct ones for my daughter. They hurt her small ears. Wouldn't recommend if you have smaller ears, go with the older ones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    trade in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they're too wide and fall out of my ear. I wish the noise cancelation could be turned off when not needed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing fancy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay the same as all the other pairs. Nothing fancy or out of this world!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good gift for runner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gift for loved one or as early Christmas ideas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Husband was happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband had been wanting an upgrade what very Christmas Gift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont fit ears very eell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont fit your ears very tight so moving and working out is an issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy. They don't pair well, it takes a bit to connect. The noise cancellation is barely noticeable, and they keep falling out of my ears. I wanted to love these, but I am going to stay with the Gen 2 for now until there is an improvement.

    No, I would not recommend this to a friend