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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 4962 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the AirPods 4, especially the noise cancellation, overall performance, and comfortable fit. Many also appreciate the secure fit, impressive battery life, and great audio quality. The connectivity and portability are well-received, while the design is also a plus for some users. The main drawbacks mentioned are the lack of volume control and the relatively high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 4,962 reviews
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was excellent. Highly recommended. Ase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these a little bit better than the other ones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not for small ears

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return these because they were not the correct ones for my daughter. They hurt her small ears. Wouldn't recommend if you have smaller ears, go with the older ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple air pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them, Best Buy made it easy! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpoods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value as it was on sale at Best Buy.Good product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems within 2 weeks.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left air pod started being statical within 2 weeks. Noise cancellation also stopped working a short time afterward.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Policy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was fine, but Best Buy was not. Due to competition, prices dropped very quickly and Best Buy refused to price match within this time period, which was just stupid. So I returned it, which will end up costing them more than price matching. That may be my last visit to Best Buy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Ear Pods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear pods on the market and reasonably priced compared to headphones that are impossible to hide.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing but the noise cancellation feature hurts my ears.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re pretty good just wish they wouldn’t fall out so easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Audio calls

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these but just recently they are messing up in phone calls but podcasts and books are fine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbud style hurts ear fast, older model style should have continued to run on

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 2 out of 5 stars

    Horrible Microphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing and the noice canceling is good. The microphone is horrible though. No one can understand me on the phone and constant complaints of cutting in and out. I have tried all the suggestions within setting but it is not helping the mic at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods 4 active noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fit is a little larger than the older AirPods but overall they are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for someone, they love them a lot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Useless updates

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the product is good and works well. Apple being Apple had to add updates that do not benefit the customers, just them. Got my wife a set and she switches between using them on her phone and her work phone. Only works with one Apple ID…money grab. It is just ear buds, don’t over think it Apple.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're okay but not as loud as secure as I need them to be.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOPE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to date purchased 3 different models of the Apple AirPods. The sound cannot compare to my old Sony over the ear set. I still feel they will probably fall out if I try to go walking with them. They are fully charged and last night I put them on to watch a movie on my iPad. They kept stopping and the movie stopped with them. I finally was fed up and took them out and watched the movie without them.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    AirPods 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated them a 5, but they have a tendency to slip out of my ears when I’m working out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like as much as original model! Like the tap to advance and start and stop on other airpods

    No, I would not recommend this to a friend