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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 4966 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the AirPods 4, especially the noise cancellation, overall performance, and comfortable fit. Many also appreciate the secure fit, impressive battery life, and great audio quality. The connectivity and portability are well-received, while the design is also a plus for some users. The main drawbacks mentioned are the lack of volume control and the relatively high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 4,966 reviews
  • Rated 2 out of 5 stars

    Doesnt stay charged

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont really care for them because they go dead very quickly!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The latest is not the greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the AirPods 3 and they sound so much better than the AirPod 4. These AirPods sound muffled an boomy which makes voice calls simply crappy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Missing Gen2 fit- Awesome tech thou

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the second gen, Apple never managed to get the same comfortable fit.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sound like a robot poor connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These AirPods skip a lot and sound like a robot I consistly have to keep unpairing and pairing them again. This started about 3 months after I purchased these headphones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    New manager is WORSE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been more disappointed I was told there’s a new manager an that he was trying to change things an make them better an then wasted 3,000 on a computer that ended up trashed after 5 months Best Buy had it more then I did at that time bought it before Christmas so I had got a good deal on it so when they gave the money back instead of replacing the computer with something comparable I had to put another couple hundred into it. I’m a general Manager and the way I was treated by the new manager was unexceptable period so disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not delivered, still had to pay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were never actually delivered. They were placed outside my apartment building instead of the designated package area inside. When I contacted Best Buy, they essentially said it wasn’t their fault and did not reimbursed. I think that’s the last time I’ll be a customer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Shouldn't be complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    multiple connectivity issues. have been forced to forget device and reinstall 3 times. when working properly, they are very nice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AirPod 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the feel of the product for the price. What I did not like was the battery life. Ty had to keep switching too often . I went back to my air pod pro.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Air Pods 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They keep falling out of my ears and they are not comfortable at all. I would not recommend or buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They did not deliver my package.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My package was never delivered. I contacted FedEx and they closed the case. They are not giving me any answers. That package was not delivered and now no one is taking responsibility.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good on sound not good at staying in your ear always falling out

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in January.. I don’t overly use them. I charge them once a week & that’s all I need. But now out of no where it won’t charge at all…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    AirPods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought these AirPods, but I am not satisfied with the product. The sound quality is not clear, and the battery does not last as long as expected. The connection also drops sometimes, which makes it difficult to use. For the price, I expected much better performance

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go with the pros 2. Not worth the money for these.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Second generation were better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second generation was way better I’m trying to resell them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Tiny ear problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept falling out of my ears while I was working out . Bummer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Different headphones not authentic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller sent different headphones and Best Buy said they were not authentic. Refund took place

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not what i expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wasnt real pleased with quality heard a lot background noise so i exchanged them for the AirPods

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air pod pros are better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the AirPods Pro’s better, I don’t like the way they fit my ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok but have to be very careful keep falling out from ear

    I would recommend this to a friend