Customer Ratings & Reviews

Annoying to connect and pair with multiple devices. ANC barely works. Why get rid of the button on the case? Tempted to return this and get something else.

I first bought the lower model that worked really well but kept falling out of my ears so I returned them for this model. After charging for 24 hours they were still dead. Then I changed the charging cable & charged for another 24 hours & they’re still dead so they will be returned.

The sound was not loud as i thought and my earphones keep falling out

They are uncomfortable and fall out. I would not buy again.

I bought them and return them because if you lay on your head with them on you will have connection issues. Then if you have half volume on sound like you are listening to 10 percent volume if you have the volume on your phone 100% up it sound like you have 50%.

I lost my EarPods 2 and after going through the review of this one I purchased it and after taking a long time to arrive. The EarPods is making cracking noises, i cant hear the person on the other side of the phone properly. I am so angry at Best buy, am looking at returning it. Overpriced and overhyped.

These AirPods are very small and will fall out your ears. Noise cancellation is not that great sitting beside someone can hear what you’re listening to.

My personal opinion- Din’t like it much. I liked AirPods Pro not this one and will not suit for ears and feel like it is falling down.

Sound is really bad, hard to be heard and vice versa, my old airpods were better.

They sold an open box item to me as new. It was missing the charging cable. I got home before I realized it. I didnt have time to return it because I work on the road.

These airpods came with someones name already programed in them. When I tried to pair them to my phone I then was connected to the previous owner. I even got a notification that “Paul” can track my location. I returned ti Best But and the Geek Squad couldnt even help. They said all they could do was refund them. I had to contact apple directly to get them removed feom my apple account.

These earbuds slip out of your ear so easy and I didn’t use theses for a while because they where not connecting 6 months i have to use them and they work but i hate these headphones force to use them everything back then was better. 1st generation December 20, 2016 air pods ❤️❤️❤️

Don’t like won’t stay in your ear on their own keep sliding out

The to big don’t like how they made there are trash

Product doesn’t stay in ear. Battery life is terrible

This AirPod is not good compared to the previous version due to its low Bluetooth coverage and connectivity.

These were not as comfortable as I would’ve hoped, they kept falling out and I just was not satisfied with them.

Return perid is very short, want to return item but not allowed, less than 2 weeks is un fair return period

I order the AirPod 4’s for my guy & we didn’t realize until last night that they weren’t the 4’s. He lives in Oregon & I live in Washington he didn’t want me to open it, he wanted to open them first. He was in prison for 15 years so he didn’t know the difference between the AirPods.

My AirPod is not good and I regret buying it from Best Buy. People kept telling me that they find it difficult to hear me and this is my second AirPod from Best Buy and I regret it.