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Customer Ratings & Reviews

Your price for this item is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 5053 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the AirPods 4, especially the noise cancellation, overall performance, and comfortable fit. Many also appreciate the secure fit, impressive battery life, and great audio quality. The connectivity and portability are well-received, while the design is also a plus for some users. The main drawbacks mentioned are the lack of volume control and the relatively high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 5,053 reviews
  • Rated 2 out of 5 stars

    In less than a month, there’s already problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed that in just having them for a few weeks, the phones are starting to have issues. Very sad about it, and perhaps it’s best to wait this product out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a noise when your change to mode and it so loud and uncomfortable, or maybe I got a bad pair

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some unknown reason the microphone doesn’t work

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great headphones. But not for everyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason why I give it soo low is because they didn’t fit well for my ears. They keep falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Noise cancellation

    Rated 5 out of 5 stars

    Worth the hype!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple’s latest AirPods Pro (2nd Gen) with USB-C are an absolute game-changer! From the moment I put them in, the improved Active Noise Cancellation (ANC) blew me away—it’s noticeably better than the last version, making background noise almost nonexistent. The Transparency Mode is just as impressive, letting in just the right amount of sound so I can stay aware of my surroundings without taking them out. Sound quality is top-tier, with deeper bass and crisp highs that make everything from music to podcasts sound richer and more immersive. Apple’s Personalized Spatial Audio is a fantastic touch, making it feel like I’m in the middle of a live concert. Battery life is solid—I easily get around 6 hours per charge (with ANC on) and more with the case. Speaking of the case, USB-C charging is super convenient, and the built-in speaker helps me find it if I misplace it. Comfort-wise, they fit perfectly and stay secure, even during workouts or long riding sessions at the barn. They’re sweat- and water-resistant, so I don’t worry about them getting damaged when I’m outside. Overall, I love these AirPods! They feel like a huge upgrade, and if you’re considering them, they’re absolutely worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    The volume

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are to low I can barley hear on them I don’t like them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    6 mths...Rught side not wrking

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually don't write reviews but feel this one is warranted...these are my 1st airpods and will be the last. I have had these for 6 mths no issues until now and for some reason the right side keeps disconnecting...cleaed the charge connections ...charged for 2 days straight....reconnect Bluetooth and still having this problem..would have expected a better product for the amount of money spent...apple products nvr again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working and best buy also not very helpful as it past return window

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely not worth the price in my opinion. The sound quality is sub par, the fit is atrocious, and the noise cancelation is below average.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working not even a year after purchasing im so disappointed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need instructions on how to operate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply cannot figure out how they work. Instructions are obtuse and impossible to follow and I have given up. For me, this has been a worthless purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the features on the old ones better. The old ones were much comfortable to wear

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear discomfort

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Causes ear pain as side of AirPods dig into ear of both ear causing discomfort

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They are good but very uncomfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but very uncomfortable But if it fits your ear of the I recommend much cheaper and it is practically the same as the pro 2

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst experience ever with a set of earphones. 1st one garbled the sound. Replacement doesn't connect to my apple watch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY THESE!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They suck do not buy these AirPods. I have phone conversations and people complain they can’t hear me all the time spend the extra money and get the AirPod pros 2.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise cancellation

    Rated 1 out of 5 stars

    AirPods Pro 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too long easily fall out of ear sound quality good on music not to much on calls

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It hurts the ear, low sound wuality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hurts the ear, the sound quality is too low as well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    4th Generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pop out of my ears. Not a fan. I was looking for the older generation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst AirPods I have ever had. They won’t stay in my ear noise filters around just pure crap.

    No, I would not recommend this to a friend