Customer Ratings & Reviews

excellent great value for these air pods recommend them

Best Buy was Great! We Got airpods for my granddaughter!

Ordered online. Walked in and out in less than 5 minutes!

shipping was quick and product was well delivered!

It was a Easy quick pick up , at the palm beach lakes location

Battery doesn't last longer 3 hours. Have to use one at a time.

Well yeah you them today because they got released today

These are sooooo good i love them!! I got them today.

I have reason to believe this wasn’t a good purchase

I bought these buds for my wife for Valentines Day. I’m sure there are ok as she’s had other Apple products. I’m lucky we actually got them as Best Buy put in the wrong address. The UPS guy knows us so I got them. I checked my account and indeed that is correct. I paid with Pay Pal who has my correct address. If Best Buy is going to be so careless then I’ll just buy from the manufacturer to protect myself. Do better Best Buy. This review is on them, not apple.

Not for me, ended up returning them for the pro 2’s. They’re good if you don’t like the rubber fitting in your ears

Not that great and over priced loses connection on Bluetooth

My airpods were stolen during delivery, I never got them, so this is a review for best buys customer service not the product: Worst ever call center Worst ever call center, very rude, unprofessional, they hung up on me 3 times when I asked for a supervisor. They will tell you to go to the store to get your problem fixed and when you get there nothing happens. Supervisor told me I would be ble to pick up my order same day and that never happened. I am not exaggerating when I tell you they were very close to get me a heart attack. Don't buy from them because even if there is a 10% chance you would be needing customer support, it is going to be a nightmare.

Returned - did not fit at all in my ears and there were no additional caps to help with the fitting.

When I got to the store for my pick up the manager and employee informed me the item was picked up when I explained to them it was impossible. I then requested to speak to a many so they can replay the video tape and it did not show me picking the device up , so the clerk gave me another device and didn’t explain what happened or what he was doing once home I found out the clerk made a claim on my device so I can get my device which is right .

I purchased these to upgrade from my Airpods2 and I was very disappointed. The buds do not come with attachments & would not stay put in my ears.

This is the 3rd pair of Airpods i ordered this month...They keep falling out of my ears and when i try o go into the sauna they shut off from the heat. Whats that About!