Customer Ratings & Reviews

Stopped working after only 2 weeks with them but I haven’t had the chance to go back and return them since great sound and overall quality in audio, but did stop charging

All around good AirPods but the AirPods Pro are better in my opinion.

Not specific to the item but be very careful about Best Buy return policy. Unlike other sites there is no extension for the Holiday season and is only 14 days. I ordered for pickup. By the time I gave the gift the return window was almost closed. I figured at least 30 days normal (like Apple) and possibly more for the Holidays (like Amazon). I was wrong and stuck with airpods. Can't even get a store credit.

This product was faulty. Others were not able to hear me stated I sounded far away or muffled. Tried to return to the store in less than 30 days and was advised I could only receive store credit

Bestbuy sold this Apple device when it was clearly in someone elses name through Apple. The Geek squad told my son thats just the way it goes with Apple and that we had to try to contact the prior owner of the earbuds to get them reset. This of course is the wrong response from Geeksquad. Returned the earbuds to Bestbuy.

The latest gen Air Pods work great. Easy to buy at a good price

They are okay, but the fall out of my ears very very easily

These air pods are great ! All the futures are exactly what I need.

I love the way they sound and minimize outside noise and react when I speak but they do not stay in my ears well at all!

I feel like whenever I put them in my ear--they are about to fall out and they are truly uncomfortable :(

First red flag, this seller has a lot of low reviews. Packaging was not genuine, peel off was glued to the box. Did not came with braided cable, ear tips were scattered and won’t hold on place of packaging. This signs were enough to know it’s a fake. Connected to my phone and the warranty was already there until April 2027. Compared the seller and they told me it’s original. Took it to local best buy to return it and the associate who helped me return was also not sure about it being original.

I have to date purchased 3 different models of the Apple AirPods. The sound cannot compare to my old Sony over the ear set. I still feel they will probably fall out if I try to go walking with them. They are fully charged and last night I put them on to watch a movie on my iPad. They kept stopping and the movie stopped with them. I finally was fed up and took them out and watched the movie without them.

Great purchase for my kids, they love the feel of them.

I love everything about them except for the fact that they don’t stay in my ears. There has to be a practical way to keep them from falling out of my ears.

they do everything as advertise, noise cancelling could be better

Don’t like as much as original model! Like the tap to advance and start and stop on other airpods

These are definitely not as nice as the pro, though that would have been another $80. My significant issue is that they tend to fall out of the ear when running. Next time I am going back to the pro.

Still trying to learn the product; therefore, I cannot give a true review.

Despite their relatively short battery life, I find them enjoyable.

Great AirPod and features. A bit big for my ears though