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Customer Ratings & Reviews

Model:
MHWK4AM/A
SKU:
12772909
$509.99
Save $39.01
The comparable value is $549.00

Customer reviews

Rating 4.7 out of 5 stars with 285 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, extreme comfort, and solid battery life. They also appreciate the natural transparency mode, sleek design, and improved connectivity. However, some customers find the product's weight to be a significant drawback, and there are concerns about the fit and lack of water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 286 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful I love it. Useful and like the nose cancelling its better than others I’ve tried

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded because i was still using the lightning cable AirPod max, great upgrade would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AirPods max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them very comfortable and great quality would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth the upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these after buying the original lightning version well worth the upgrade!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I waited to get these they work great for what I wanted them for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound quality is excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and works great. Fast pickup process and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    enjoyment of it all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much to say, simply the best all apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air pods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well the air pods are wonderful…..

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Okay .. not what I expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning them a day after purchasing due to the fit. I must have a small head? I had the band con Cinched all the way in and could not keep them on .. they would fall off every time I looked down. The sound quality is mediocre. I actually like my pros better .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best headphones i ever owned. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome best headphones really recommend always using them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is okay, is good not bad, pretty decents.ok

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple does it again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple does it again! The translation is pretty good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure it worth the hype

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a song XM6 for my dad and this one for mom, XM6 is much lighter and had heavier bass

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy sucks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair of open box airmax 2 online. Description said they were in excellent condition and “Works and looks like new. Restored to factory settings.” I got a set of dirty, used, gen 1 headphones that were still paired to the original owner . Returned them and offered nothing in exchange for the trouble. Couldnt even exchange them for another set of open box in store. Pretty much sums up the frustration of shopping at BB.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too heavy and clamping force too strong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also, no off buttton? Need to put them in the magnetic purse to turn them off. Absolutely bonkers

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Worse purchase ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing especial besides the battery, really heavy and the sound it’s just like my AirPods Pro 2

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stops connecting after a couple uses

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and maybe after three weeks of having them they stopped connecting, I’ve tried resetting, I’ve tried updating my phone, taking them apart and putting them together, charging, nothing works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Radiation is also intense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth feature gives off a lot of radiation and it’s painful to wear after 30 min because of this pull on your nerves and the discomfort is very clear once you take them off it goes away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No sound after 11 days

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son received them on 04/17, on 04/29 they would not produce any sound. I returned for a refund , because how in the world a $600 pair of headphones just stopped working in less than two weeks. No he did not drop them, but i was livid to say the least. I will repurchase after all the glitches are fixed.

    No, I would not recommend this to a friend