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Customer Ratings & Reviews

Model:
MHWK4AM/A
SKU:
12775192
$529.00
Save $20
The comparable value is $549.00

Customer reviews

Rating 4.7 out of 5 stars with 285 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the excellent sound quality, extreme comfort, and solid battery life. They also appreciate the natural transparency mode, sleek design, and improved connectivity. However, some customers find the product's weight to be a significant drawback, and there are concerns about the fit and lack of water resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 285 reviews
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Probably the best headphones for apple Products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a pair of Airpods Max 2, I own air pods pro 2 and Bose QC 1 and 2 in the past. In terms of sound quality and noise cancellation these are the best I have ever owned in those two categories. The noise cancellation while speaking is a nice feature even if it is sometimes slow to respond. Two things to consider if you're looking at these headphones is while they are made of aluminum and feel sturdy that also means they are heavier than plastic headphones. They are still comfortable but you will notice it if you're active with the headphones on. Second is the battery life while not in use, you need to shut off find my feature and do some other settings adjustment or else the headphones die just sitting in storage. The carry on case simplistic design maybe a negative for some people as it doesn't fold as compact as some competitors. Overall I gave 5 stars for the excellent sound quality, features and ease of use with apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Water resistance, Weight

    Rated 5 out of 5 stars

    Airplane Must Have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound: 4.5/5 ! Great noise cancellation and great noise cancellation. Would love if lossless was supported wirelessly. Design: 4/5. Wish the cuffs were waterproof but overall very comfortable. Kinda heavy. Usability: 5/5 works great with my Apple products and with my projector via Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    In the Apple ecosystem? You will likely love thes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re immersed in the Apple ecosystem, which I am, these over the ear headphones are a great choice. I traded in old headphones to get some credit towards these bc expensive!! I wouldn’t wear these to the gym. I see them being worn at the gym I go to all the time and hope the owners don’t have issues in the future. They aren’t water resistant and condensation issues are a known problem. Also, get apple care on these— they’re too pricey to not have a warranty for accidents. Noise canceling works great! It can be noisy at my apartment complex and I work from home, so I really need the NC feature so I can concentrate better. I also love how they automatically switch between my Apple products depending on which one I’m using at the moment. Apple TV, iPhone, MacBook, iPad…. Whichever I’m on, it’s on. People say their hear me very clearly when I’m on the phone, so the microphone seemingly works great. Music and TV have very deep, clear bass, and the details I hear that I didn’t hear before wearing them are amazing. Highly recommend, awesome product!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Perfect sound on perfect headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple AirPods Max 2 are a premium pair of headphones that feel polished, powerful, and very easy to enjoy, especially if you already use Apple devices. The sound is rich and immersive, the noise cancellation is excellent, and the overall build quality feels luxurious. They are still on the expensive side, but the comfort, smart features, and seamless Apple integration make them a strong choice for anyone who wants a high-end listening experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Upgrade Worth It For Audiophiles

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone who has owned the first generation of this pair of AirPods Max Pro and also the main competitors Sony XM-5, Sennheiser Momentum 4, Bose 700 and the Nothing Headphones(1), this upgrade was worth the wait if you were considering upgrading from any of the previous generations of premium headphones. I actually tried the new Sony XM6, and the newest Bose QuietComfort and returned them to wait out this newest release, and these are by far the best noise canceling. My neighbor runs a daycare and I can barely hear the kids outside when I work from home some days. If you already own the AirPods Max 1, these have better battery life than mine, when I first got them. I also love how I can pair my 2 Apple headphones to my Apple TV and watch loud movies with my husband without my missing any of the cinematic sound and effects. I just wish the color was more like the orange on the iPhone 17 Pro than peach.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    10 out of 10b

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10, I Love them! Noise cancellation is way better. The batty life was a slight upgrade not by much but have a sleek and nice design with some weight to them, which makes you feel pretty stylish and meets aesthetic needs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Transparency mode

    Rated 5 out of 5 stars

    Luxury

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Apple AirPods Max for a while now, and they still impress me every day. The sound is incredibly clean, the bass is deep but balanced, and the noise cancellation is next level. Transparency mode feels the most natural I’ve tried, and the seamless connection across Apple devices makes everything effortless. Add the premium aluminum build and Spatial Audio, and these headphones truly feel luxury.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love These New Cans!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Apple get a great job in upgrading and improving the AirPods Max 2nd generation. I’m a sound guy mostly so I can definitely hear improvements in the tuning of these headphones. There seems to be less harshness in the highs and more of a balanced bass response. I love the adaptive noise canceling mode. I like the built. It’s very well made with a stylish look.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPod Max 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Max 2 AirPods are a fresh addition of advance technologies that are sound superior and additional features that will allow you too enjoy those new features that aren’t available on the earlier versions of the AirPods Max but I’m sure if you’re an owner of the first generation Max’s that sound is good but not as great as the Max 2 AirPods but you can’t go wrong with anything past or present in an Apple World.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, and battery life is amazing. Highly recommend the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Too the MAX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There loved in such a way you cannot resist listening, holding, admiring and wonder how did they get such a fine set of headphones that are under $1000 and the finest sound and noise canceling. Listen to a pair with your favorite hi fidelity or lossless music and see what everyone is saying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    game changer :)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These honestly changed my life. I upgraded to the AirPods Max 2 after almost four years with my Sennheiser headphones, and I didn’t think I’d notice that much of a difference, but wow, I was wrong!!! The sound quality is absolutely incredible. Everything sounds so crisp, full, and immersive that I actually look forward to listening to music, podcasts, or watching movies with them. They’re also unbelievably comfortable. I can wear them for hours without feeling like I need to take them off. Yes, they’re expensive, but for me they’ve been worth every single penny. I don’t regret buying them for a second, and I’d recommend them to anyone who’s thinking about getting a pair. If you’re on the fence, this is your sign to go for it! :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Same as last gen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say I can really tell a difference between these and the originals. Pass-through sounds more natural but it's not something I use. It doesn't connect any quicker to windows which I found disappointing. It can take a full 30 seconds to connect to a windows computer. No multipoint Bluetooth sure was a choice. I bought the new ones for a reason though. They're still great quality in material and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality, Noise Cancellation, Build Quality, Apple Ecosystem Integration is great. Battery life could be better…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones just horrible weight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting some over the ear headphones for a while now and decided I would try these. After a while for the first week my neck believe it or not was really sore but I got used to it. Although there heavy they’re a really great listening experience they sound great and have really improved the noise cancellation. Would I get these over other cheaper options probably not but there’s other great options these are for those who really want to stick to the apple ecosystem but I don’t regret buying these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    50% better noise cancellation than original

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves these for blocking out the kids on car rides. Great compatibility with iPhone, can adjust things like direction of knob for volume

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Airpod Pro Max 2!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have if you build out your Apple eco system. Sound is phenomenal. Fit is on point. Many new features with upcoming ios upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AirPods Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Max definitely sound better than the pros but I like having both. They each have their purpose. I can’t wear them for too long but Ido have a big head though too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal it much more comfortable than my Sony XM5. I was worried about the weight but its not a problem for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A therapist’s dream

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible I’m a telehealth therapist and these are a lifesaver blocking out noise so I can stay locked in all session.

    I would recommend this to a friend