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Customer Ratings & Reviews

Model:
MGYN3AM/A
SKU:
11914560
$504.95

Customer reviews

Rating 4.7 out of 5 stars with 18030 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 840 Showing 16,781-16,800 of 18,030 reviews
  • Rated 1 out of 5 stars

    Good sound quality but problems with connectivity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After like 6 months they stop connecting, I tried 4 of them and all same problem, had to give up and switch to another brand

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ugh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate hate hate the fact that there is no turn-off button even though it has two working buttons. I could just shut it off and save battery but instead, it knows when its not in use and goes into a battery saving mode...like what? Other than that it fits ears comfortably and the noise cancellation is perfect.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth 500$ worth of just headphones. You can get 200 or less headphones and probably feel and have same specs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great until they don’t work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great until they stop working entirely. No connection.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a like all apple products, these are overpriced

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    So uncomfortable not worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Black Friday, it arrived, I opened it, I put on the headphones and they were probably some of the most uncomfortable headphones I’ve ever put on my head. I honestly did not care at all about the sound quality because pretty much all headphones like this have good sound quality what really matters is whether or not it actually feels good on your ears and on your head and this feels worse than something that I could get for like $25, absolutely not worth buying and I will be returning this to Best Buy later today. I feel like the kind of people that want to own these or just people who care more about being seen with an expensive Apple product than they do about whether or not the product itself is worth buying.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy expensive, but if they were flawless I could have overlooked the price. Instead, they have little metal knobs at the top of the over ear piece that dig into my head. So uncomfortable that I had to return them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Airpods Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just don't fit right, make me look like a space alien.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to really hone in on the Spatial Audio Apple has and the headphones + apple music really deliver an amazing listening experience. 10/10 worth it. The silver gets dirty fast, but are easy to clean!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset it's heavy to my head makes me headache.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Condensation Nightmare Wait for V2

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid these if you sweat, or intend to have long sessions with headphones as your primary source of audio. Condensation buildup in the earcups occur within 1-3 hours of use. Expect audio popping or loud static when and if the condensation gets inside the drivers. I'm from the South and I get that humidity is a thing here, but that excuse doesn't fly when the same thing happens in a climate controlled corporate office. A mostly all metal design plus a thin mesh earcup simply doesn't work. There's a reason why the big players in the industry aren't copying Apple's aluminum earcup design.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As alot of others have said, they’re great headphones but very overpriced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good in Apple ecosystem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone fit my needs well. I am in the Apple ecosystem, so these headphones help maximize the sonic experience and utility. I don't know that I would choose them if I were not in the Apple ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality. My only downside is it’s not as comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They sound great & they cover the whole ear

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Headphones I’ve Ever Owned

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m writing this review a few months after buying these, and with them now in the trash. Hundreds of dollars wasted. These things have broken 3 times in the few months I’ve owned them. Not pairing. Randomly not connecting. Not turning off when in their weird little case. One time they just wouldn’t turn on at all - apparently the chip inside was fried. I’ve taken them to the Apple Store to have them fixed, but yet a month later they break again. How?! They literally never leave my home unless I’m taking them to be repaired. Never been dropped. Never been near water - they were used to game and watch movies. Please don’t waste your money on these. They’re already absurdly overpriced, and the sound quality is just as mediocre as a regular pair of AirPods (don’t even get me started on the bad quality of those either). Save your money, buy a pair of Sony headphones, or literally any other Bluetooth headphones. These AirPods Max are worthless,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they're okay, sound quality could be better considering the price

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far only issue is that when you answer phone calls it sounds muffled.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $500 is just outrageous for these headphones that are terrible. It can’t even swivel when worn around your neck

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not amazed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid A lot of money for the headset! Not the best but just to flex!

    No, I would not recommend this to a friend