Customer Ratings & Reviews

Will not connect. Has had connectivity issues for the past year

My daughter absolutely loves them. I got them for her for Christmas. Maybe my only gripe is when she has them on she can’t hear me talking to her at all. Ha!

These are an excellent set of headphones. However, I would only buy them if you have money to burn, as they are very expensive compared to similar products.

Item was purchased as new, but noticed a few imperfections on them. Looks like pin size holes, as if they were stabbed by a sharp item. I paid full price for new, I expect them to be new.

DO NOT BUY OPEN BOX !! Not unless you don’t mind going back & forth to Best Buy to have them exchanged. Went through three different pairs and all were connected to last owner Apple ID which means they can track them (YOU) whenever & wherever you’re using them. Customer Service won’t help just let you return them so don’t waste your time & money.

Preferred the colored ones over the boring black and silver. But these are nice. Pricey tho.

After the warranty expires, the AirPods Max does not work and its cost is not equal to its maintenance

As another lost soul by being a member of the “I own all Apple products”, I was willing to try out the insanely priced headphones. I do also own the Sony XM4 headphones that are virtually untouchable in the noise cancellation game. My conclusion? While looking flashy and unique, These are significantly heavier than any other headphone out there and do not blow the competition away in any category except for the price tag. The case alone made me want to punt them back to the return aisle. Sony and Bose are the still the king of all around noise cancelling headphones.

I just want to say I love apple, I had in mind was to use the Max for working out at the gym but it’s not made for it. It’s way to heavy and falls off when running or other gym activities.the sound is awesome made for more home use. I hoe this helps.

It is good, however it is not connect easy when you put on your ears.

The quality of listening to music is great. Phone conversations are not worth $500.

I got these for my daughter for Christmas and i cant wait for her to open them! I had a great experience at the Irving location purchasing my item!

The Airpod Pro 2 is equal; I expected more for more money. I suppose it is in the makeup of the headphones.

NIce headphones but not worth the price and also no way to power unit fully off

Yes these are not it, Kim. Super heavy, audio leak is ridiculous, and they’re not worth the price. Returned 2 hours after I bought them.

Love the way it sounds and stay on my ears.Blue is my color.I try to get my Apple items in blue.☺️

No regrets!!! I bought one for my husband for work (Zoom calls) and a in less than a month later bought my son one for Christmas. Excellent buy

Love these. Probably overpriced for sure. But it’s like paying extra for a Gucci bag. You absolutely don’t need it, it’s a fashion statement.

I really liked these if you have the money these are an amazing buy especially for the gym and in the classroom i would heavily recommend

At first I was skeptical on spending that much on headphones but man was impressed. These have really good rich bass not too overwhelming