Customer Ratings & Reviews

they were terrible, you could barley hear anythin and nobody could hear me when talking on the phone

Great headphones, the battery for the price is a bit off and they get dirty easily.

It costs a lot of money for the quality of the product.

Absolute garbage. And “now longer returnable” after thirty days are you kidding me? 500$ apple headphones that dont work? Unreal. Stand by your products, Best Buy

i didn’t like that it came in the mail and the mic was broken i do love them and hopefully the best pair won’t turn out like that

Save your money and go with the AirPods Pro. I was very let down. My AirPods Pro sound the same if not better.

Probably the nices headphones out there but no bass!! You will not feel the music.

Not worth the money. These are overpriced. Just stick to your AirPods.

Extremely expensive and not worth it. I love my xm4 and is way better for the price. Apple really overpriced this.

Love. Pleasantly surprised. Very comfortable, sound cancellation is amazing (especially on a plane) and love the look! Great transitions between songs/calls/noise cancellation. Also holds a charge pretty well. Highly rec

Honestly, basic headphones. Bass was almost non existent and it wasn’t loud enough. The integration to iOS is great but not worth $500. Personally, I switched to the SkullCandy Crusher Evos.

No good for me to bulky the sounds is not the good

This headset is garbage .since I bought no one ever hear me clearly . I have sent it back and they said they fix. Why is Best Buy or Samsung find it hard to replace this .

I've had many things working against me regarding my ability to fall asleep and stay asleep. Then came Apple AirPods Max. Here's the short story. I have a rare inner ear syndrome for which I have had two craniotomy surgeries. Those surgeries have intensified my tinnitus. I'm also extremely sensitive to exterior noises when attempting to sleep. (Primarily a beloved spouse's snoring) Earplugs are impossible to wear because they lock in my loud tinnitus. Needless to say I have been a chronic insomniac. I had the opportunity to test out my son's pair of Apple AirPods Max, when visiting him. I was so impressed by the noise calculation feature. I was inspired to purchase my own, hoping they would enable me to sleep better. I decided these headphones would be worth the investment if I could solve the issues I've had for decades with exterior noises and snores waking up this very light sleeper. I was assured that I could return them within 14 days of my purchase if they didn't work out. I'm happy to report they did work out and have become one of my most prized possessions. I listen to meditations through the headphones with a light background noise of rain added in. Let me tell you, the noise cancelation feature on these headphones is mind blowing. I feel like I got the best gift ever and I paid for it myself. haha I was initially skeptical as to whether I could sleep with these on all night. Apple thought of everything here, even thought I'm not sure they intended the design for sleeping. I'm extremely happy with the comfort level. (Even considering I have "hardware" on both sides of my head from my craniotomies.) These headphones have solved a problem I previously thought was unsolvable. I'd have paid five times the cost of these to get the benefit of the noise cancelation feature alone. Here's the funny part. I bought them recently and I have yet to try listening to my favorite songs through them. (haha) My son tells me I'm in for a spectacular experience. I'm looking forward to listening to music through them and taking them on airplane trips. These headphones have changed my life. Not even kidding. And a big thanks to Best Buy for issuing me a credit when this product went on sale days after my purchase. Amazing.

It’s nice. They’re for my girlfriend and she loves everything about them.

Bought as a gift. Sound qualty wasn't what my husband expected. I returned the item and purchased the Bose headphones instead. Hubby is happier with the Bose headphones.

These were a Christmas gift to my daughter and by March 15, they stopped working completely. Having a tough time getting anyone to support this expensive product completely not working after three months.

Got scammed. They gave a used product with hairs and stuff inside the box. Never got back to me and they never gave me a new one.

Good to use. Children love them. Got it for Christmas for them

I think they are over priced. Not the best quality, also when im at the gym headphone fall off a lot and slip