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Customer Ratings & Reviews

Model:
MGYN3AM/A
SKU:
11914560
$504.95

Customer reviews

Rating 4.7 out of 5 stars with 18033 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 857 Showing 17,121-17,140 of 18,033 reviews
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally made the jump to buy these as a gift to myself for my birthday as i have been using the studio beats as my everyday go to whether its for the gym, out on walks or doing simple stuff around the house and the Airpods Max completely win with sound quality, ANC and comfort. They do have some weight to them but dont really mind it or even notice it when using them for long periods of time. I do use these at the gym and invested in some silicone covers for the headband and ear cushions which did not affect sound quality at all since these are not Sweat proof its a good way of taking care of them along with that applecare+ id highly recommend getting these

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so comfortable. Meh sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so comfortable to wear because it clamps really hard on my head. Sound quality is about the same as my Sony XM3 which is far more comfortable. I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems less that one day after purchase. Returned to Best Buy and was given a hard time by the manager that refused to return or replace them. Last time I’ll buy from Beat Buy and am closing my credit card with them, also.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headphones died after 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working after 2 years! Costs $299 to repair via Apple. So much for a quality product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Apple's losing my trust!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Impressed way overpriced for the hype! Gave me a headache! and the sound quality was not impressive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried em for a change not really my style my wife loved em

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not recommend breaks down easily

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these in June of 2023 and they stopped working randomly by May of 2024 Less than 1 year of owning these and they stopped working and I paid $500 for them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got the item and when I asked for a refund they denied me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outdated really big bulky. They fall bud get knocked by things everywhere. The sound isn’t as goood as I remeber them to be. Or the mic the AirPods Pro are superior in every way. These willl be a pain for you trust me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Cannot hold a charge at all. Useless. What a waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Bluetooth Multi-Connect Switching

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the lack of multi-device connectivity. I work from home and I have to manually go into the bluetooth settings in my phone or computer to switch between the two vs. the easy ability to toggle between devices on Bose QCs. Also no 35mm headphone jack for airplanes? Not worth the price. Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought open box. Whoever did the return didnt make sure they were disconnected from the previous persons icloud. Ended up having to return them because they wouldnt pair properly with my devices.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son did not like these. Not worth the money at all. Taking back today.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds are excellent. Have hard times connecting to

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Apple needs to do better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bluetooth constantly disconnected and apparently this is an issue theyve had for a while. I dont buy tech for clout if i spend 500 or more on headphones they should work properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No replacement from Best Buy or fed ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My package was taken from my porch and neither Best Buy or Fed ex did anything! So $$$ list!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't let popularity fool you

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why people love these. The sound quality is not great compared to other options on the market and they are extremely uncomfortable and heavy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folks dont hear me during calls inqqs told beat buy sells defective or refurbished and claim its new . Auch a shame if thats true .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heavy and Headache

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the Airpods Max. It is heavy and giving me headache plus nausea. Other headphones I have dont give me this uncomfort.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing charger and connected to somebody else’s iCloud. Clearly not ‘excellent’ condition.

    No, I would not recommend this to a friend