Customer Ratings & Reviews

hurt ear’s uncomfortable headphones for 500 dollars should be much more comfortable.

2 weeks ago the battery died i have the guaranty for apple but bad

NEVER ARRIVED AND BEST BUY CUSTOMER SERVICE IS TRASH

The sage green color is cute and the sound quality is up to par. The ear cups can get dirty pretty easily but they can be removed to be cleaned so it's not that big of a deal. The noise cancellation is crazy good but the only thing is it does start to give minor headaches after a few hours of nonstop wearing. Transparency mode is my personal favorite to use as headaches are non-existent and it allows you to still be aware of your surroundings.

Quality is great. I've been using these at home at night so as not to disturb people and when these go on, I check out. Very comfortable and a surprisingly long battery life based on some other reviews I've read. I've not traveled with these yet but am looking forward to doing so.

the left headphone went out so i had to return after a week.

dont use them much ended up using my air pods pro more. heavy item but fuctions well. not my best purchase though for my personal use.

They canceled my order, and I. Don’t have my money back

Great headphones. Especially if you're in the Apple ecosystem. They automatically connect to my iPhone, iPad, AppleTV - whatever I'm using at the moment. Fits well. With AppleTV the use of Spatial Audio (simulated surround), especially with noise canceling on is just amazing. Only knock her is battery life. With higher volumes or noise canceling on you'll only get get a lot of playback. So that sucks. The good thing is that you can get a quick 3-5 recharge and you'll be good to go again. The device tracking in the Apple Find My app is helpful so see where you last used it. The ping location sound is also helpful to track them down further. Price is high for what you get, but that's typical Apple; besides they do offer some features with Apple devices you just can't get anywhere else.

They failed to deliver and still charged me for something that was not delivered.

I didnt get my airpods. Never delivered. Customer service didnt help me

Headphones had to be serviced at the apple store less than 30 days after purchase

Best buy is a joke. Box showed up empty - they promised me a new one - no new pair ever arrived. My money got stolen!

Mine was associated with another Apple ID. Losing features

Really don’t like the sound quality I’d expected more for the price

Very good, but at that price point, you can get something cheaper like the sony wh-1000xm5

The sound quality and noise cancellation is supreme but i could only wear them in short stints due to the pain from the squeeze.

They smell after 2 uses…. Can’t wash or they will get ruined

These headphones are way to expensive to be this tight uncomfortable and low sounding.

I like Best Buy I bought the SONEY 5 and I have enjoyed with my team