Customer Ratings & Reviews

They suck, first of all they are too heavy to do anything. Second If you have a small head, when walking the music cuts out every step you take. Also they are not water proof so you cant run with them because your ears get sweaty wearing them.

They easily slip off. Just with turning around. And thry should a no scrath lining.

Never got my item delivered and bestbuy declined my dispute.

We have had to replace multiple sets of these headphones. They were $600 and over time they won’t connect to any Apple device. I love Apple products, but these are overpriced garbage. Don’t spend the money on these headphones.

the headphones disconnect frequently so I return them to the store

the sound was good buttttt…. they were really heavy and i think i have a big head but they kept slipping like okay confidence boost i ended up returning mine i got the green ones they were soups cute but too heavy and slipping the noise cancellation is good i have nothing to compare it to tho :3

Apple Wants to retain this image or façade of "We are a luxury brand" They achieved that by Making a bunch of wheel for a computer $699.00. Now did the same trick with the headset. Dont get me wrong its a good build quality but the price. That ugly price. Only thing they did was turn most customers away from the headset in search for other ones like the XM3 or Bose that only more then half as much

I’ve had these for almost 2 years. Nothings but problems. They constantly connect, disconnect and reconnect. I can’t listen to a 3 minute song without them disconnecting/reconnecting at least 10 times. It’s very common for one of the speakers to just stop working. The button & crown button work 50% of the time. Ohhhh…. Here’s a dumb thing…. When around others like on a subway or airplane, they disconnect from me and try to connect with other Apple devices. One guy on a plane got so frustrated that he stopped using HIS iPhone because MY Airpods wouldn’t leave him alone. I have a pair of $60 ANC headphones from Amazon that work much better. Those are almost 5 years old and work perfectly. These $550 Apple Airpods Max? Garbage from day one. Repared and replaced by Apple but still garbage.

I like these headphones a lot but they have some flaws. The case is not that good compared to the other AirPods cases. It’s just a piece of apple silicone with a magnet in it. I would of liked to see a case like the other airpods. The ear things arnt that good because the foam gets deformed afer awhile. The top is also not the most comfortable

Great headphones. I use them for working out and watching movies when I am around a lot of family members. I’ve gone through many headphones, the noise cancellation, hands down is the best.

I HAD to give them an honest shot and are they great? Kinda! But are they "one of the most expensive you can buy" great? Absolutely not! Master & Dynamic makes a pair that beats these in every way from sound to build quality for $50 cheaper. Same with Bang & Olfusen, same with Sennheiser. Apple is tied to their AAC sound codec. It's lossy. Compare that to APTX HD in other top brands even the Microsoft Surface for less than half the price and there's no competition. Compared to nearly lossless LDAC codec in Sony MX3 and MX4, Apple falls behind even more.

Item listed as open box excellent condition, but actually came refurbished and original ear muffs were replaced with off-brand ones. The quality is significantly different, the ear muffs are constantly falling off. I would appreciate to know all the details of the product before purchase

I bought these headphones to use as my daily driver for the gym and for the first six months I was very pleased with how I spent my money, but after around month 7 I started running into issues with the headphones such as them not connecting or not even showing up on Bluetooth, recently in the middle of my work outs the right side has started cutting out of when I take them off my head they won’t connect back to my phone and static plays. These headphones are absolutely horrible to work out in despite what anyone says, however they for basic day to day use they are fine.

my AirPods came well packaged but the plastic wrap was a bit off. When I opened them the AirPods had black marks on the band very strange because they were brand new. I tried cleaning it but it doesn’t come off. Ignored it. But then after just one week the sound started messing up. And I keep my air pods super good I treat them well don’t use them outside. I’m upset because it’s been only a month of me having them and I don’t use them because I’m upset they don’t work as well as the first few days I got them. I have never dropped them or anything I’m very careful and kind with them. I feel sad because I wasted my money and I didn’t get Apple care so it’s like I’m at a loss.

Owned the AirPods for about a year before they bricked and refuse to connect to my phone or play any audio I tried factory resetting them but that didn’t work also tried cleaning the cable that connects the earpieces through the head band that didn’t work either. Huge disappointment after spending half a grand for headphones. Went to a Apple Store and it is 300 to send them in to get fixed huge waste of money (weren’t even worth it when they did work)

Overrated. Can’t turn them off. Have to constantly charge them. Need the Apple cord to contact to a plane. Its noise cancelling, only if you’re not in a nosiey are.

At first glance design is so cool and comfortable around my ears. But, I couldn’t put these earcovered pods more than an hour. My eyes are sweating and not enjoying.

should made them water resistant apple its not worth the money

We’re not what a expected. Volume extremely low. And have only 15 days to return. Definitely would get something different

Worked for a couple of years then wouldn't connect anymore. Once they can't connect via bluetooth they also won't work even wired with the $30 special Apple cable you need to use them wired. On top of that Apple charges a minimum of $300 to fix them. Definitely not worth the price for a temporary pair of headphones