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Customer Ratings & Reviews

Model:
MGYN3AM/A
SKU:
6376549
Your price for this item is $494.99
Clearance
The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 2199 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the AirPods Max's sound quality, comfort, battery life, design, color, connectivity, fit, and transparency mode. However, some customers find them to be a bit pricey, heavy, and expensive. Additionally, the case could be better quality and the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,199 reviews
  • Rated 3 out of 5 stars

    They stopped working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four weeks and I had to take them into the Apple store the right side stop working I’m very disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would buy again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sounds quality. I got these to block out sound wind ei work from home and share the home office. They get the job done and they battery life is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped charging

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones stopped charging after two uses. Stays at 1%|

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my daughter for Christmas and i cant wait for her to open them! I had a great experience at the Irving location purchasing my item!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not my favorite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return these as they gave me a headache. They also made my ears sweat. They are good with sound quality but build is not great. I ordered the Bose.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features are not working . Wouldn’t recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOPE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY OPEN BOX !! Not unless you don’t mind going back & forth to Best Buy to have them exchanged. Went through three different pairs and all were connected to last owner Apple ID which means they can track them (YOU) whenever & wherever you’re using them. Customer Service won’t help just let you return them so don’t waste your time & money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Probably overpriced for sure. But it’s like paying extra for a Gucci bag. You absolutely don’t need it, it’s a fashion statement.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    AirPod max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise cancellation but VERY heavy and gave me major headaches and jaw pain. Will be returning but if you can handle the weight they are great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, sound and quality. The price was the lowest I found anywhere. The noice cancellation and transparency mode is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too heavy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these but they're too heavy and the ear phones from the noise cancelation gave me headaches and made me feel like my head swelled up to the point that the headband was hurting my head.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Crisp clean sound wirh lack of total soundproof

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gor the price you would think these would have anazing noise cancellation like the airpod pro earbuds. The noise cancellation isnt all to great but the sound quality is crisp and defined, and not loud like beats which I honestly prefer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had to visit Bestbuy 4 times to have these airpods fixed. They get to a point where they will not charge and they won’t turn on very often.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Left ear not producing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was only able to use these for a week before one side of them didn’t produce any sound so now I have to turn them in to get repaired which is a bummer. I tried over 20 times to reset it and nothing has helped fix the issue with the sound.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have a great color. The package is complete including the charger and the protective case. Good buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Minimal use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, but I can’t use them often I got a “bubbly” sound for days after & the fabric soaks up all of the sweat kind of gross

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels like something is pulling on my ears. I don’t like how only one side of the earphone seems to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Open box fake headphone inside the box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an open box for my son and when we open the box on xmax it was a fake headphone in the box, still waiting for my refund, watch out for open box someone is putting replicas in the box and taking the real one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple, not pear. Just Friut. An apple a day, will get you into the ER. Bears, beats, Battlestar Galactica.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced for what they are probably just because of the apple brand attached. But the sound is great and active noise cancelling is fantastic. I would wait for a V2 of these bad boys I’m sure is coming soon.

    No, I would not recommend this to a friend